An explanation of CRM/SFA and groupware, focusing on IT tools that truly lead to results!
There are various IT tools to promote digitalization, among which CRM/SFA and groupware are representative tools worth noting. These tools have different functions that may seem similar, and it raises the question of which one should be chosen for improving performance. To achieve results, it is important to introduce the appropriate tools tailored to the purpose and usage scenarios, as well as how to utilize them effectively. In this article, we will explain CRM/SFA and groupware, focusing on IT tools that truly lead to results. *For more details on the column, please refer to the related links. Feel free to contact us for more information.*
Inquire About This Product
basic information
*You can view the detailed content of the column through the related link. For more information, please feel free to contact us.*
Price range
Delivery Time
Applications/Examples of results
*You can view the detailed content of the column through the related link. For more information, please feel free to contact us.*
Company information
Softbrain has been a domestic vendor providing CRM/SFA (Sales Support and Customer Management System) with "esm (e-Sales Manager)" since 1999. We have a track record of implementation in over 5,500 companies across more than 185 industries. In recent times, as the decline in the working population is lamented, "improving business productivity" and the supporting "execution of DX (Digital Transformation)" have become essential. Softbrain supports true sales DX with digital solutions (CRM/SFA) and professional services (implementation support and utilization assistance). The competition lies in customer touchpoints! Our customer management system, 【esm (e-Sales Manager)】, leads all customer touchpoint activities in sales, marketing, and after-service to a higher level: https://www.e-sales.jp/ *Based on our company's achievements and the Japan Standard Industrial Classification.
![[Tacmi Utilization Case] Paperless Transformation and Business Efficiency Improvement](https://image.www.ipros.com/public/product/image/41d/2000849959/IPROS22739516893883159306.jpeg?w=280&h=280)
![[Examples of Using Tacmi Groupware] Schedule Function](https://image.www.ipros.com/public/product/image/0eb/2000849970/IPROS23470771934325909812.jpeg?w=280&h=280)
![[User Case Study] Cybozu Office Koriyama Chamber of Commerce and Industry](https://image.www.ipros.com/public/product/image/7b4/2000592236/IPROS16756157982788843249.png?w=280&h=280)
![[Lead Brizzy Implementation Case] Hammock Co., Ltd.](https://image.www.ipros.com/public/product/image/2117848/IPROS8999824446913251465.png?w=280&h=280)