Everything about the new normal! How to navigate new ways of working and the COVID era.
A column summarizing the current state of the new normal that businesses should be aware of!
The new normal that has become apparent with the outbreak of the novel coronavirus. If you perceive it merely as a temporary buzzword, it is a dangerous situation. In fact, new normals have occurred in the past, and it is precisely because the pandemic has served as a catalyst that the term "new normal" is being used. Companies must refresh their business models and working styles; otherwise, they risk losing market share and facing bankruptcy. In reality, past new normals have seen the rise of emerging companies and the decline of certain industries and businesses. Therefore, in this article, we will summarize and explain the current state of the new normal that companies should be aware of. We will also provide detailed explanations of specific actions to take, so please use this as a reference. *For more detailed content of the column, please refer to the related links. For further inquiries, feel free to contact us.*
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Softbrain has been a domestic vendor providing CRM/SFA (Sales Support and Customer Management System) with "esm (e-Sales Manager)" since 1999. We have a track record of implementation in over 5,500 companies across more than 185 industries. In recent times, as the decline in the working population is lamented, "improving business productivity" and the supporting "execution of DX (Digital Transformation)" have become essential. Softbrain supports true sales DX with digital solutions (CRM/SFA) and professional services (implementation support and utilization assistance). The competition lies in customer touchpoints! Our customer management system, 【esm (e-Sales Manager)】, leads all customer touchpoint activities in sales, marketing, and after-service to a higher level: https://www.e-sales.jp/ *Based on our company's achievements and the Japan Standard Industrial Classification.