Consolidate functions related to "telephone reception services" into one device! Automatic response to incoming calls, forwarding to the appropriate department, and streamlining telephone response operations!
This device connects between an analog public line and a PBX, or to the analog extensions of a PBX, and handles answering and forwarding incoming calls. It can accommodate 6 lines in the initial implementation, with a maximum of 24 lines. 【Answering and Forwarding Function】 Automatically answers with voice and forwards to the desired department based on the customer's selected number, streamlining call transfer operations. 【Hold Function】 Effectively handles call reception when immediate response is not possible. It also supports announcements such as "This call will be recorded..." 【Answering Only Function】 Automatically responds with a dedicated message for incoming calls after business hours or on holidays. 【Timer Function】 Operates automatically by switching between various operational modes based on specified dates and time periods using an annual timer. 【Aggregation Function】 Collects response result data such as the number of incoming calls and customer abandonment cases in an Excel format that is easy to visualize, such as in graphs. 【Voice Synthesis Function】 Allows message creation on a computer, making it easy to create and edit response messages. Since there is no need to arrange for an announcer or have recordings done by staff, it reduces the burden and costs associated with message creation.
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basic information
[Main Specifications] ● Number of lines: Initial implementation 6 lines (maximum 24 lines) ● Line types: L1, L2 side / Analog general line (supports caller ID) / Analog internal line for private branch exchange T1, T2 side / Analog line, Analog dial-in line (supports caller ID) ● Number of messages: 249 channels ● Dimensions: 430×286×177 mm (excluding rubber feet) ● Weight: Approximately 11 kg For more details, please refer to the PDF (catalog) below or visit the Takacom website (https://www.takacom.co.jp/).
Price information
List price: 610,000 yen (initial implementation of 6 lines / excluding consumption tax and installation fees)
Price range
P4
Delivery Time
※Please feel free to contact us.
Applications/Examples of results
- Streamlining telephone reception operations at each call center - Reducing excessive complaints and customer harassment through prior notification of call recording [Examples of industries for introduction] ● Manufacturing ● Financial institutions ● Medical institutions ● Hotels ● Department stores ● Universities ● Government agencies and local governments etc.
catalog（1）
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Company information
Takakomu, as a manufacturer of information and communication equipment, provides a variety of products and services related to communication technology and voice technology, including telephone answering devices and broadcasting equipment, and boasts the top market share in Japan for its main product, call recording devices. With a service system that consistently handles everything from "product planning and development" to "production and quality control" and "sales and maintenance," we will continue to swiftly provide products that anticipate customer needs and strive for meticulous after-sales service, aiming to be a company trusted by our customers.
