Record face-to-face interactions on Windows devices (tablets/computers)! For transaction evidence, compliance enhancement, and management/education of interaction content!
By installing the "Face-to-Face Recording App" on a Windows device, you can record and play back the content of interactions. By using the "Face-to-Face Recording Server," you can collect and manage audio data recorded on devices (up to 200) that have the Face-to-Face Recording App installed. ● Audio data recorded on devices with the "Face-to-Face Recording App" can be manually or automatically transferred to the "Face-to-Face Recording Server" via the network, allowing for centralized management of the audio data. *Devices must be prepared separately by the customer. ● You can search and play back the audio data collected on the "Face-to-Face Recording Server" using a web browser. No additional license is required. - By registering additional information such as the responder number/name and customer name/number on the device, you can search using the registered information. - You can impose operational restrictions through user ID and password management. Additionally, you can limit search operations by setting up search groups.
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basic information
[Main Specifications] 【Face-to-Face Recording App】 ● Model Name: FTF-MW15 ● Device OS: Windows 11/10 Japanese Version 【Face-to-Face Recording Server】 ● Model Name: VR-FTF15VLA SV (Hardware) / VR-FTF15VLA (Software) ● Number of Collection Devices: Up to 200 devices ● Number of Recordings: Up to 2 million For more details, please refer to the PDF (catalog) below or visit the Takacom website (https://www.takacom.co.jp/).
Price information
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Delivery Time
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Applications/Examples of results
● Management of customer interaction content while out of the office ● Management of interaction content at face-to-face service counters etc.
catalog（1）
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Company information
Takakomu, as a manufacturer of information and communication equipment, provides a variety of products and services related to communication technology and voice technology, including telephone answering devices and broadcasting equipment, and boasts the top market share in Japan for its main product, call recording devices. With a service system that consistently handles everything from "product planning and development" to "production and quality control" and "sales and maintenance," we will continue to swiftly provide products that anticipate customer needs and strive for meticulous after-sales service, aiming to be a company trusted by our customers.