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BIM/CIM Help Desk

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last updated:Dec 21, 2023

Malme
Malme
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For those considering in-house creation of 3D design data.

The "BIM/CIM Help Desk" is a remote service where civil engineers proficient in BIM/CIM provide technical support from a distance. Using a dedicated information-sharing system for BIM/CIM equipped with chat, email, and web conferencing features, we offer real-time support when troubles or issues arise. Even specialized and technical questions or problems that are difficult to convey with words can be resolved more smoothly using the screen sharing function. Additionally, we can assist with everything from learning how to operate the system to providing support tailored to our customers' needs and concerns. It can also be utilized for in-house personnel development. 【Features of Our Help Desk】 ■ BIM/CIM dedicated AI chat available "24/7" ■ Our assigned civil engineers are always available for support ■ Comprehensive support for modeling assistance, new solution development, and more *For more details, please download the PDF or feel free to contact us.

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BIM/CIM Help Desk

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[Key Points of Our Help Desk] ■ Experienced civil engineers from construction and general contracting backgrounds are in charge ■ Supports all business processes from planning to maintenance management ■ Immediate and flexible support through a combination of AI chat and personal consultations ■ Capable of handling various types of work based on support achievements across the country *For more details, please download the PDF or feel free to contact us.

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【For concerns like these】 ■ There is a shortage of modelers and engineers. ■ BIM/CIM is not being utilized effectively; it's just for creating perspectives. ■ There is no know-how for training within the company. *For more details, please download the PDF or feel free to contact us.

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Malme

Malme

Information and Communications

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Our company was founded by construction engineers. With the power of technology, we aim to expand the possibilities of civil engineering and pursue a more interesting civil engineering. Through civil engineering, we want to improve cities, regions, Japan, and the world even more. We will continue to challenge ourselves to update civil engineering technology with the power of technology. To support civil engineering design professionals, we will consider services such as BIM/CIM and design automation that will be needed in the future, contributing to the development of the civil engineering industry. Please feel free to contact us if you have any requests.

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