Achieving contact center DX at an affordable price to succeed in a changing market.
"SimpleConnect" is a cloud-based omnichannel contact center system that allows for integrated management and operation of phone, chat, email, SMS, chatbots, and voice recognition. It also offers a variety of optional services, including automated responses using generative AI, voice transcription (text conversion), summarization, and API integration with other systems such as CRM. Being cloud-based means there is no need for server equipment, allowing for efficient implementation in as little as 2 business days and starting from 1 ID per month. 【Features】 ■ Automation and efficiency in operations through chatbots and voice recognition ■ No binding contracts at 1 ID per month, eliminating unnecessary costs ■ Fully cloud-based, enabling use from home or on the go *For more details, please download the PDF or feel free to contact us.
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【Main Features】 ■ Click to Call ■ Incoming Call Popup ■ Call History and Recording Data *For more details, please download the PDF or feel free to contact us.
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Company information
Our company is a cloud service provider established in 2009. Through cloud computing, we provide new communication solutions and automation services (SaaS) utilizing AI, including Platform as a Service (PaaS) and communication software services. We aim to further enhance communication efficiency with our customers and contribute to the upcoming new normal society.