[National Coverage] Third-party maintenance for EMC products (storage) (EOSL maintenance)
The manufacturer support for the EMC product has expired, but I still want to use it! We can solve this with third-party support that is available nationwide from our self-operated support center!
We provide third-party maintenance (EOSL maintenance) for EMC products. Maintenance parts are procured from the reuse market, inspected and aged in-house, and managed at various locations. Our company is a member of the Association of Service and Computer Dealers International (ASCDI) and sources components from reliable partners both domestically and internationally. Our support is provided by engineers with extensive knowledge, experience, and a background in major manufacturer maintenance companies. ■ Self-operated maintenance locations: Tokyo, Osaka, Aichi, Fukuoka, Miyagi, Hokkaido (Sapporo, Obihiro), Ishikawa, Takamatsu ■ Main maintenance series: - VNX series (storage) - CX4 series (storage) - AX series (storage) We have over 600 contracted companies and a proven track record of maintaining more than 57,000 devices. The series we support is updated daily. Please feel free to consult us regarding hardware maintenance for servers, storage, network devices, etc. *For more details, please refer to the PDF document or feel free to contact us.
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Detailed information
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■Bridge Maintenance (Third-Party Maintenance) Service Plan What can be done with Bridge Maintenance / Third-Party Maintenance (EOSL Maintenance) Third-Party Maintenance refers to the support provided by a third party for the stable operation of hardware such as servers, network devices, and storage that have reached the end of manufacturer support (EOSL - End of Service Life). Brave Computer has named this Third-Party Maintenance (EOSL Maintenance) "Bridge Maintenance," meaning "connecting the period from the end of manufacturer support to the next renewal." We support customers who wish to continue operating their devices that have reached the end of manufacturer support through our "Bridge Maintenance" service. Since the launch of the "Bridge Maintenance" service in 2012, we will continue to make further efforts to reach more customers.
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■Reliable "Extended Maintenance" Specialized Vendor Seven Strengths of "Interim Maintenance" 1) Over 600 companies and more than 57,000 contracts 2) In-house engineers with knowledge and experience provide consistent technical support 3) 24/7! A support hotline where you can speak with engineers 4) Support for major domestic and international manufacturers and models 5) Dedicated maintenance parts stocked at the nearest location for contracted customers 6) Maintenance services for storage, network equipment, PCs, etc. 7) Nationwide support from technical centers located in nine cities across Japan
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■Maintenance Base At the Customer Technical Center, we accept trouble calls via a dedicated toll-free number for contract holders, 24 hours a day, 365 days a year, and dispatch onsite services nationwide from each technical center.
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■Compatible with major manufacturers and models both domestically and internationally. Please feel free to contact us regarding manufacturers/models not listed. *The company names, product names, and service names mentioned are trademarks or registered trademarks of their respective companies. Oracle (formerly Sun Microsystems) Hitachi Fujitsu NEC HP Cisco IBM DELL EMC APC Toshiba Juniper Allied Telesis Brocade f5 Alteon ATEN NetApp Stratus Extreme Fortinet
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Company information
With a limited IT investment budget, why not save on defensive investments in core systems using "interim maintenance" and effectively utilize those savings for offensive investments? Our company specializes in server maintenance extensions, hardware maintenance extensions, EOSL maintenance, and third-party maintenance. In the past, replacing the latest and fastest servers every five years was a status symbol for companies, but the reality is that there are far more companies that want to operate their systems for longer than five years. In that case, we aim to provide a service that makes customers feel satisfied with their operational longevity—offering maintenance services that allow servers reaching their fifth year to operate for ten years. With this in mind, we have made "interim maintenance" our core service and set a goal to become a leading company in domestic third-party maintenance, having provided "interim maintenance" for over 72,000 units to date. We can accommodate not only major domestic and international equipment but also older models and rare devices. Please feel free to consult with us.
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