We would like to introduce a communication training program that condenses the know-how cultivated by the ANA Group.
At ANA Group, we value "assertion" to ensure that work undertaken collaboratively across different roles and responsibilities progresses smoothly as a team. Smooth communication and relationships in the workplace significantly contribute to important factors for companies, such as team and organizational productivity, employee satisfaction, and turnover rates. In the "Assertion Training," participants learn the mindset and skills for assertive communication that allows them to express themselves appropriately without damaging their relationships with others. If you want to resolve communication issues in the workplace or daily life, or if you wish to acquire appropriate self-expression methods, please feel free to contact us.
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【Training Overview】 ■Training Content - Learn the mindset and skills for assertive communication that allows for appropriate self-assertion without damaging relationships with others. ■Training Goals - Understand the mindset of assertion. - Understand and practice assertion skills. ■Target Audience - Those who want to solve communication problems in the workplace or daily life. - Those who want to acquire appropriate self-expression methods. ■Capacity: 20 participants ■Training Duration: 6 hours
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Company information
We offer employee education and training programs that condense the know-how of the ANA Group. All instructors are either long-serving employees of the ANA Group or currently active staff, with a focus on experienced instructors who have been involved in human resource development in maintenance, cabin service, and airport operations.