You can learn about the concept of CX (customer experience) that everyone should understand as a prerequisite for promoting DX (digital transformation).
"CX4DX" is a practical learning app that allows you to systematically learn the knowledge necessary for CX transformation through 10 compactly organized themes. It was developed as a service to quickly instill essential thinking for promoting DX centered around the customer, addressing what kind of "customer experience" a business should aim for and how to think when discussing "customer experience." Please feel free to contact us if you have any inquiries. 【Features】 ■ A systematic learning program with 10 chapters ■ Fun learning through animations and quizzes ■ Learn and review anytime during spare moments ■ Learn together as a team ■ Manage the progress of participants *For more details, please download the PDF or feel free to contact us.
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basic information
【Usage Image】 ■ Adopted company-wide ■ Utilized as part of the CX Champion Program ■ Used for launching DX and CX projects ■ Utilized when implementing CX management *For more details, please download the PDF or feel free to contact us.
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Our company is engaged in business development/digital transformation, CX transformation, global growth, organizational development, and sustainable management. With excellent methodologies, creativity, and teamwork, we will work alongside your company to derive fresh insights and ideas, assisting in business transformation and sustainable growth. Please feel free to contact us if you have any inquiries.