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Cherpa monitoring function and remote maintenance

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last updated:Apr 13, 2023

シェルパ
シェルパ
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Monitoring the operational status of each device through monitoring functions and warning notifications! A reliable after-sales support system.

We would like to introduce the monitoring and remote maintenance functions of the touch panel order system 'Cherpa'. It is equipped with a function that constantly monitors operational status. In case of any abnormalities, it will provide warning notifications, phone contact, and remote support. It also has a function that continuously monitors whether communication with each device used in the store is functioning and whether the power is disconnected. 【Features】 ■ Reliable after-sales support system ■ Phone support and remote maintenance available through a call center from 9 AM to 12 AM, 365 days a year ■ Monitoring function for checking the operational status of each device and sending warning notifications ■ Backup storage of menu data and report data ■ System evolution through updates *For more details, please refer to the related links or feel free to contact us.

    Other store equipment and suppliesRestaurant furniture and equipment
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Cherpa monitoring function and remote maintenance

2023-04-12_17h04_13.png
2023-04-12_17h04_13.png
  • Related Link - https://www.cherpa.co.jp/feature/surveillance/

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シェルパ

シェルパ

Information and Communications

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Our company develops, sells, and operates systems for restaurants. Currently, we are selling three systems: self-ordering, takeout, and queue ticket issuance. Through our systems, we aim to propose a dining experience that brings joy to all: customers visiting restaurants, staff working there, and owners alike. Please feel free to contact us if you have any inquiries.

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