Acquiring the skills to capture the hearts of customers.
Our company offers training in customer service etiquette. By acquiring highly favorable customer service manners, it is possible to improve customer satisfaction. Through repetitive training, we will guide you until you can use etiquette and manners in actual situations. This training is aimed at all service industries that strive to acquire customers by providing satisfaction that exceeds customer expectations. Please feel free to contact us if you have any requests. 【Training Menu】 ■ Good and bad customer service experiences you have felt ■ Basics of customer service ■ Importance of non-verbal communication ■ Communication ■ Services that satisfy customers *For more details, please download the PDF or feel free to contact us.
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【Training Menu Details】 ■ Good and Bad Customer Service You Experienced ■ Basics of Service Etiquette ・ Greetings, Expressions, Appearance, Behavior, Language Use ■ Importance of Nonverbal Communication ■ Communication ・ Honorific Expressions, Expressions that Create a Positive Impression, Commonly Used Language in Customer Service, Compassionate Speaking ■ Services that Satisfy Customers ・ Customer Psychology, Services that Satisfy Customers, Hospitality Techniques *For more details, please download the PDF or feel free to contact us.
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For more details, please download the PDF or feel free to contact us.
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Our company provides training and lectures on business etiquette, customer service etiquette, telephone response, complaint handling, and more. In business, knowing the correct manners allows you to conduct yourself confidently. Proper responses give customers a sense of security and create a sense of ease within yourself. We aim to convey the "power of etiquette" that can transform lives and companies. Please feel free to contact us if you have any inquiries.
