We contribute to solving business challenges and enhancing corporate value through contact center solutions.
Our contact center service supports customer projects from two centers located in Tokyo and Akita. Customers who have implemented our service have given us high praise for its effectiveness in "speedy customer response," "improvement in response quality," and "cost reduction." With our "customer-centric" phone support, we can flexibly handle large-scale projects as well as short-term assignments. 【Recommended for companies that:】 ■ Want to improve sales by utilizing a contact center ■ Want to outsource their customer consultation department to enhance corporate image and customer satisfaction ■ Have previously outsourced call center operations but did not achieve satisfactory results *For more details, please download the PDF or contact us.
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basic information
【Features】 ■ It is an accredited organization for the Telephone Response Skills Certification (commonly known as the "Moshi Moshi Certification") and is committed to staff training. ■ The contact center operates with a consistent quality while conducting quality checks several times a year. ■ Among the managers and supervisors, there are instructors who have experience in telephone response training, and there is a system in place to support staff responses through daily operations. *For more details, please download the PDF or contact us.
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【Usage Examples】 ■ Telephone support for mail-order sales of food, daily necessities, and cosmetics ■ Customer consultation desk for real estate ■ Appointment reception at hospitals using electronic medical records *For more details, please download the PDF or contact us.
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Company information
Our company has been engaged in telemarketing business, embodying our commitment to providing high-quality services in our name "Do" and "Fine." We offer careful and clear explanations that surpass face-to-face sales, along with refined business skills, showcasing the expertise that only our company can provide. You can utilize us as a department of your company to think through and overcome current challenges together. Please feel free to contact us if you have any requests.