We respond to various customer needs, including outbound and inbound.
Our company provides high-quality call center services by experienced staff. In our inbound services, we support your business primarily through telephone reception tasks such as telephone answering and telephone secretary services. Additionally, in our outbound services, we offer suitable proposals and service delivery tailored to your needs. Please feel free to contact us if you have any requests. 【Features】 ■ A robust center with triple locking ■ Regular quality management meetings (QAC) (Thorough audits conducted using project QA sheets) ■ Participation in training organized by the Japan Telecommunications Users Association ■ Capability evaluation and development conducted through job cards *For more details, please download the PDF or feel free to contact us.
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【Case Studies】 ■Inbound Case Studies - Technical Customer Support Services (POS register development and sales company) - Customer Center (Home appliance manufacturer) - Reservation Reception Center (Car rental company) etc. ■Outbound Case Studies - Calls to EXPO attendees (Trading company specializing in IT security products) - Follow-up calls to EXPO attendees (Major SIer) - Seminar guidance (Production management system sales company) etc. *For more details, please download the PDF or feel free to contact us.
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Our company is engaged in various businesses, including marketing support, sales support, BPO services, and contact center services. Since our founding, we have prioritized supporting our customers' business expansion, always focusing on improving customer satisfaction, the importance of return on investment, and thorough quality management. Thanks to this, we have a high repeat rate and contract renewal rate, and we have received many positive feedbacks. Please feel free to contact us if you have any requests.