Automatically record all calls from the line and achieve "visualization" of phone calls!
"Customer Service Navigator" is a CTI system that allows for the collection of all contact information with customers and integrates with all software, enabling the construction of a total CRM system at low cost and in a short time. It can display the call history and recordings of staff's mobile phones while they are out. All important conversations with customers that were previously lost are now accumulated, making it effectively usable for training new salespeople within the company. Please feel free to consult us if you have any requests. [Features] ■ Equipped with link technology that can integrate with any software ■ Can use your existing equipment as is ■ Compatible with any telephone equipment and any telephone line *For more details, please download the PDF or feel free to contact us.
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basic information
【Lineup】 ■ P Series (Compatible with specific PBX) ■ O Series (Dedicated to IP phones) ■ M Series (Compatible with all PBX) ■ IP Series (Compatible with IP-PBX) ■ D Series (Direct connection) ■ A Series (Analog single line) ■ T Series (TA connection) ■ R Series (Router connection) ■ S Series (Dedicated standalone phone for stores and SOHO) *For more details, please download the PDF or feel free to contact us.
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Applications/Examples of results
【Case Studies (Industries)】 ■ Food Wholesale Industry ■ Tokyo Stock Exchange First Section Manufacturer ■ Insurance Agency ■ Social Welfare Facility Related Service Industry ■ Building Maintenance Outsourcing Company ■ Life Service Agency Support Industry ■ Consulting Company ■ Comprehensive Security Industry ■ Restaurant (Eel Shop) ■ Gas Appliance Repair Company ■ IP Phone Utilization System (Example in Insurance Agency) ■ Home Visit Life Service Industry ■ Customer Support Center ■ Online Service Industry *For more details, please download the PDF or feel free to contact us.
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Company information
Our company has provided consulting services related to RPA, CTI, and call centers to numerous businesses. We have developed CTI and RPA systems packed with this know-how, and through support for their implementation in various stores and corporate offices, we have connected this to improved work efficiency on computers and streamlined operations, leading to overall support for productivity enhancement and business improvement. We aim to assist in promoting work efficiency in the future society through our efforts in digital transformation (DX). Please feel free to consult us if you have any requests.
