Improving sales quality! You can centrally manage the information you want to ask customers with data!
Here is an example of how we were able to understand the real voices of our customers through a survey with benefits. We were struggling to grasp whether there were any issues with customer interactions at our stores or with our employees, and we were unsure if we were having satisfactory business discussions since the majority of our customers were not responding to surveys. Therefore, we implemented "apotta." With automatic sending, we can request web surveys from customers without missing anyone, allowing us to utilize their feedback in store operations and training. 【apotta Features】 ■ Streamline customer acquisition and sales with reservation DX ■ All-in-one features suitable for the real estate and construction industries - Calendar reservations - Remote business discussions - Survey creation - Automatic sending of electronic gifts *For more details, please refer to the PDF document or feel free to contact us.
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【Effects】 ■ Information that customers want to know can be centrally managed in data. ■ With automatic sending, we can request WEB surveys from customers without missing anyone. ■ Gift code benefits are automatically given at the moment of response. *For more details, please refer to the PDF document or feel free to contact us.
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【Suitable for such troubles】 ■ Unable to grasp whether customer interactions by stores and employees are problematic ■ Some employees forget to request surveys or intentionally do not do so ■ The majority of customers do not respond to surveys *For more details, please refer to the PDF document or feel free to contact us.
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DX know-how cultivated over 25 years. Even in the real estate and construction industry, which is said to be lagging in IT, we have been promoting DX since our founding. By adopting the know-how, business flows, and systems that our company has built up over 25 years = optimal solutions, you can achieve DX without wasting time and in the shortest distance possible.