Order and Customer Support Outsourcing Service

We will handle daily order processing (phone, fax, email, web) and customer inquiries (phone, email) on your behalf!

We will act on behalf of your company, standing between the orderer and the logistics warehouse, to handle all aspects of order processing (order management, shipping instructions, post-shipping processing, etc.) and customer inquiries (delivery date confirmation, inventory checks, various changes, cancellations, complaints, etc.). We undertake operations for many clients, regardless of whether they are BtoC (e-commerce, mail order, etc.) or BtoB (manufacturers, wholesalers, etc.). 【We can solve the following issues】 ■ Time spent on daily orders and customer service prevents efforts to increase sales ■ Order and customer service staff, who were difficult to hire and train, keep leaving ■ Small-scale e-commerce operations are overwhelmed during peak seasons every time ■ Increasing staff only during busy periods leads to frequent mistakes ■ Personnel costs (fixed costs) for order processing and customer inquiries are a waste If you are at all interested, please feel free to contact us. Contact: Shibasaki Phone number: 047-411-0240

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