Acquired 9 new companies in the fourth month since the introduction! This is a case where requests for estimates and orders increased in the negotiation setting.
We would like to introduce a case study of implementing 'UKABU' at communication equipment manufacturer Company A. Before the implementation, the same explanation from the product brochure was given to all customers who entered negotiations. As a result, many potential deals ended up being lost with customers saying they would consider it. After adopting our product, we were able to provide solutions using necessary functions and products tailored to the customer's industry and challenges, leading to an increase in requests for estimates and orders during negotiations. Additionally, we have a track record of implementation in software companies. 【Case Overview】 ■Challenges - The same explanation from the brochure was given to all customers in negotiations. - Many potential deals were lost with customers saying they would consider it. - In sales meetings, there were many instructions to increase activity levels without reviewing the content of negotiations. ■Effects - We were able to provide solutions using necessary functions and products tailored to the customer's industry and challenges. - In sales meetings, sharing of negotiation strategies became more active. *For more details, please refer to the PDF document or feel free to contact us.
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【Software Company Case Overview】 ■Challenges ・When faced with unexpected questions or conversation flows, responses were vague. ■Effects ・Significant increase in appointment acquisition rate. ・The product adjusts its script according to the conversation, allowing for more confident communication with customers. ・Reduced time spent researching customer information before making calls, enabling quicker contact. ・No longer taking time to research homework or input information after the call. *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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Download All Catalogs![[UKABU Case Study] Telecommunications Equipment Manufacturer Company A](https://image.www.ipros.com/public/catalog/image/01/fd8/660255/IPROS09270705467706168077.jpeg?w=120&h=170)
Company information
UKABU Inc. provides "UKABU," an AI-powered real-time conversation support platform designed to help enterprises standardize and optimize customer interactions across contact centers, sales, and customer support teams. UKABU offers two operational structures on a single platform: "UKABU Flow," a design-driven structure that maps conversation flows in advance, and "UKABU Auto," a generation-driven structure that uses AI to suggest optimal responses in real time based on existing knowledge and materials. Organizations can choose either structure or combine both depending on their operational needs. By reducing variation in response quality, shortening training periods, and relieving the burden on supervisors, UKABU has been adopted by 15 major enterprises across industries including finance, telecommunications, staffing, manufacturing, and retail.
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