Training/Service "Customer Service Training"

We will share methods for listening, empathizing, and proposing that align with the feelings of our customers.

We conduct preliminary interviews to understand the background, challenges, and goals of the implementation, and if necessary, we also carry out store visits. Based on this, we plan customer service training that yields effective results. Additionally, due to the labor shortage, there are cases where on-the-job training (OJT) by store managers cannot be conducted. In such instances, we offer a school-style program that can quickly enhance the skills of inexperienced new staff or those whose sales abilities are a concern, without affecting the shift schedule, in just 60 minutes. Please feel free to contact us if you have any requests. [Customer Feedback on Customer Service Training] ■ I’m really glad I was able to attend the basic seminar. ■ I want to ensure that the staff properly implements what they learned in the store. ■ It’s interactive, making it easy to apply in actual stores. ■ This was my nth seminar, but there are changes in content every time, so it’s interesting. ■ I’m happy to participate in a training session filled with the instructor's energy. *For more details, please download the PDF or contact us.

Employee training