[SyncTrust IM Case Study] Improvement of Account Management

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last updated：Apr 04, 2022

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Significantly reduce the procedure for obtaining account information! Queries can be made using search by username, department name, and more!

"SyncTrust IM" is an ID and account management solution that automates and streamlines business operations. The Independent Administrative Institution D Organization faced a problem where account information was not centrally managed, making it difficult to properly manage who could log into which system. To address this issue, our product was implemented. The account management system retains the account information of users registered in each application, allowing for inquiries of account information through searches by username, department name, and more. [Case Overview] ■ Product Implemented: SyncTrust Identity Manager ■ Number of Users: Approximately 600 ■ Integrated Systems - Active Directory (Windows Server 2008R2) - Mail Server (Postfix+Dovecot) - IC Card Management Server (SecureDive) - General Affairs System - Groupware (WebAS Key’s Portal) *For more details, please refer to the PDF document or feel free to contact us.

Related Link - https://www.ctech.co.jp/product_ex/product_ex-410/

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【Overview of Other Cases】 ■Challenges and Issues Before Implementation - There are multiple channels for obtaining the information necessary for managing account creation, changes, and deletions, including instructions from the General Affairs Department, the Management Planning Office, and other department heads, with differing request methods. - It is not possible to properly manage who can log into which system. - Frequent transfers of dispatched employees make account management tasks complicated. ■Effects After Implementation - The procedures for obtaining account information have been significantly reduced. - Since account information for users registered in each application is retained, it is possible to inquire about account information through searches by username or department name. - It has become possible to manage accounts appropriately in response to the transfers of dispatched employees. *For more details, please refer to the PDF document or feel free to contact us.