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  6. Call Center System "Open Dialer"

Call Center System "Open Dialer"

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last updated:Feb 22, 2022

オープンコム
オープンコム
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We will reliably increase the number of calls and enhance the accuracy of customer acquisition!

Our company offers a complete rental of the outbound-focused call center system 'Open Dialer' based on the required number of seats. We support features such as predictive dialing, full call recording, extraction of call history conditions and CSV output, outbound history search and CSV output, and call restrictions, available for both cloud and on-premise types. We control the overall connection waiting time of the call center, contributing to an increase in the number of calls handled. Please feel free to contact us if you have any inquiries. 【Features】 ■ Significant reduction in implementation costs through cloud technology ■ System design tailored to customer situations, including future function expansions and additional seats ■ Applications reflecting know-how specific to various industries and business types ■ Systematization of know-how leading to orders and contracts ■ Streamlined operations with simple controls *For more details, please download the PDF or contact us.

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Call Center System "Open Dialer"

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  • Related Link - https://www.opencom.co.jp/dialer/

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【Solving Such Concerns】 ■ There are many outgoing calls per hour, but there are many absences, resulting in few actual calls. ■ Due to the low number of calls, the effectiveness of outbound efforts is not being fully realized. *For more details, please download the PDF or contact us.

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Opencom Inc. Company Profile

Opencom Inc. Company Profile

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オープンコム

オープンコム

Information and Communications

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Our company is a specialized manufacturer of CTI systems with over 10,000 installations both domestically and internationally. We develop and rent CTI systems specifically focused on outbound operations, and so far, our CTI products have been adopted by various industries engaged in outbound activities, including major insurance agencies, mail-order businesses, and home equipment sales. We provide industry-leading CTI systems and will do our utmost to support our customers in improving their performance. Please feel free to contact us if you have any inquiries.

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