オープンコム List of Products and Services

Our company offers rental of the auto call system "Open IVR," which allows for the simultaneous creation of prospective customers and direct marketing. Following a set schedule, it automatically dials a designated list of phone numbers. When the recipient answers the call, a question announcement plays, prompting them to input responses using the push buttons on their phone while listening to the announcement, thereby facilitating direct marketing for our business and generating potential leads. Please feel free to contact us if you have any inquiries. 【Features】 ■ An automated voice system specialized for outbound calls ■ Easy modification of script patterns ■ Control over the number of outgoing lines, allowing adjustments based on time and day ■ Automatic aggregation of results by script ■ Ability to make simultaneous calls to all lists in a short period, etc. *For more details, please feel free to contact us.

• MA
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We offer rental of our call recording system, 'Open Logger,' which solves problems related to phone calls. It automatically records and saves all calls, allowing you to quickly reference the desired recording through call recording search, thus preventing disputes over "who said what." Additionally, by keeping call recordings, you can use them as a substitute for notes to ensure you accurately understand the details of business negotiations conducted over the phone. Please feel free to contact us if you have any requests. 【We solve the following problems】 ■ Need an adapter for each phone, making centralized management difficult ■ It takes time and effort to find necessary audio data ■ Calls are not recorded because recording must be started manually ■ The call recording system does not support optical phone services ■ The price is too high to proceed with implementation *For more details, please download the PDF or contact us.

• Other Software
• Customer Support

Our company offers a complete rental of the outbound-focused call center system 'Open Dialer' based on the required number of seats. We support features such as predictive dialing, full call recording, extraction of call history conditions and CSV output, outbound history search and CSV output, and call restrictions, available for both cloud and on-premise types. We control the overall connection waiting time of the call center, contributing to an increase in the number of calls handled. Please feel free to contact us if you have any inquiries. 【Features】 ■ Significant reduction in implementation costs through cloud technology ■ System design tailored to customer situations, including future function expansions and additional seats ■ Applications reflecting know-how specific to various industries and business types ■ Systematization of know-how leading to orders and contracts ■ Streamlined operations with simple controls *For more details, please download the PDF or contact us.

• Customer Support
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