No app needed, easily connect with a large number of people! A video call tool that also allows you to save photos and videos.
"acty" is a tool that allows you to quickly initiate a video call simply by sending an SMS without hanging up during a call with a customer. It enables clear instructions and annotations through pointers, making it easier to understand than verbal explanations. Photos and videos taken during the call are automatically saved, allowing for later reference and sharing with relevant departments. Please make use of it in situations where you wish to "see beyond the phone," such as providing operational guidance, addressing document deficiencies, or offering remote support during malfunctions or issues. It will help improve operational efficiency and customer satisfaction in various business scenarios. 【Features】 ■ No initial costs ■ Easy to understand as instructions can be written directly on the screen ■ Easily share captured images and videos with other relevant departments ■ No usage time limits *For more details, please download the PDF or feel free to contact us.
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basic information
**Differences from Other Similar Systems** ■ Easy connection with a large number of unspecified individuals without needing an app - By using the SMS connection link sending feature, you can start a video call immediately with anyone, anytime, without installing a specific app. ■ Support Features - Easily capture and save photos and videos - Ability to write on the screen in drawing mode ■ Pricing Structure - Only operators need a license - No licenses are required for each user, making it safe to use for BtoC services - No initial costs - No restrictions on usage time *For more details, please download the PDF or feel free to contact us.*
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Applications/Examples of results
【Examples of Concerns】 ■ I want to solve the problem immediately ■ Going to the site takes both time and money ■ I cannot grasp the situation just by verbal communication ■ I cannot dispatch personnel immediately *For more details, please download the PDF or feel free to contact us.
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Company information
We propose the use of the video call tool "acty," which requires no app and has no initial costs, to enhance business efficiency and customer satisfaction in various scenarios such as phone responses, troubleshooting, and document deficiency checks. Additionally, we provide consulting services and manual creation for improving efficiency and systems in call centers and customer service departments, as well as training. We also have expertise in home-based reception.