Review existing business processes to achieve smooth system operation.
Our company offers an "Operational Support Service" aimed at reviewing complex internal systems and business processes to improve waste and excess, streamline the overall workflow, and enhance speed. By reducing the man-hours spent on peripheral tasks, we enable you to concentrate that time on your core business, leading to higher quality in your core operations. Additionally, by outsourcing peripheral tasks, we promote the strengthening of your core competencies. With our unique know-how that encompasses ITIL, we provide high-value-added solutions. 【Operational Support Flow】 1. Hearing 2. Investigation and Analysis 3. Operational Design 4. Operation *For more details, please download the PDF or feel free to contact us.
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【Operational Support Case】 <Total Outsourcing Including the Role of the Information Systems Department> ■Situation and Challenges Before Implementation ・The Information Systems Department wants to focus on planning activities aligned with management rather than on implementation and operation. ・Due to maintenance and operation of various systems by multiple vendors, time is consumed on vendor control, among other issues. ■Proposed (Provided) Content ・Support for the Information Systems Department ・VMO Services (Vendor Coordination) ・Issue Improvement Management, etc. ■Effects After Implementation ・As a result of total outsourcing, there was a transformation in the roles of customer system department members, effective utilization of resources, improved response speed through standardization and efficiency, and a 35% reduction in overall system costs. *For more details, please download the PDF or feel free to contact us.
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Since our establishment in 1998, we have gained the trust and confidence of our customers through the high level of technical expertise we have cultivated over more than 20 years. In this rapidly changing industry, utilizing AI, IoT, and big data, a new era is approaching where humans and computers will collaborate at a higher level, leading to a richer and more convenient world. A brilliant future awaits us as we look ahead. As an independent company, we will continue to respond to our customers' needs, embracing change and actively taking on challenges. We sincerely ask for your continued support and patronage in the future. Representative Director Takahiko Nakamura