Each task is handled by a dedicated specialist, providing professional services without overlapping responsibilities!
We offer a "Qualification Examination Secretariat Outsourcing Solution" that leverages our extensive experience to comprehensively address the administrative tasks associated with qualification exams. We have achieved 99.99% accuracy through double data entry by specialists in application form input. We have established a call center, input center, and application form review room. Each task is handled by dedicated specialists, allowing us to provide professional services without overlapping responsibilities. 【Features】 ■ Work efficiency improvement through RPA tools ■ Double data entry by data input specialists ■ Permanent call center, input center, and application form review room ■ Development and operation of unique items for examination secretariat tasks ■ Robust information security management *For more details, please refer to the PDF document or feel free to contact us.
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【Case Study】 ■Exam Name: Technical National Qualification Examination ■Number of Examinees: 50,000 annually (exams held twice a year) ■Business Activities: Verification of eligibility, communication of deficiencies, issuance of examination tickets, provision of materials for examination venues, support for announcement of results ■Challenges - Time-consuming data entry for application forms, with cumbersome verification for input errors - Complexity of exam types and eligibility requiring dedicated personnel for application review - Peak periods during the twice-a-year exam times necessitating the securing of workers and workspaces ■Customer Feedback - The introduction of IT tools for application review eliminated oversight in verification - High accuracy in data entry allowed for confident utilization of data - Active use of RPA led to cost reductions *For more details, please refer to the PDF document or feel free to contact us.
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【Purpose】 ■Qualification Examination *For more details, please refer to the PDF document or feel free to contact us.
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As a member of the NTT Data Group, we have over 50 years of experience in BPO services since our founding. We provide services in three segments: BPO services, system development, and infrastructure construction. In BPO services, we offer comprehensive back-office, call center, and data entry services, including the management of important information such as My Number. Currently, we also support the sale of RPA (Winacter) and AI-OCR (DxSuite) technologies, as well as business efficiency improvements utilizing IT. In development, we focus on system development centered around the integrated mail order management system "C.NEXT" series, which encompasses everything from e-commerce sites to core systems and data analysis. In infrastructure, we build network security infrastructures and managed services that can respond to cyberattacks and information leaks. Additionally, we offer comprehensive IT services that combine all of these elements.