[Kengaku Cloud Implementation Case] Kurashiki Lumber Co., Ltd.

Examples of achieving results without being constrained by the preconceived notion that new customer acquisition and contracts cannot be achieved through online seminars.

At Kurashiki Lumber Co., Ltd., we primarily attracted customers through direct mail until about a year ago when we implemented a new system. When we received phone reservations, we would input them into a reservation sheet created in Excel, adjusting to ensure that customers' preferred times did not overlap. If we couldn't accommodate a request, we would contact them by phone, which made the process cumbersome and often resulted in delayed responses, especially when reservations came in just before a store holiday. Along with improvements to our website, we introduced 'Kengaku Cloud.' This has led to a significant increase in the number of reservations and a strong performance in contracts. [Case Study] ■ Client: Kurashiki Lumber Co., Ltd. ■ Background: Streamlined and simplified the complicated tasks from reservation acceptance to the day of service. ■ Effect: A significant increase in the number of reservations and strong contract performance. *For more details, please refer to the PDF document or feel free to contact us.

Reservation Management System