Improving customer approach methods through 24-hour reservation acceptance and revitalization of the website!
At Total Information Co., Ltd., there weren't many requests for materials, and most reservations were made by phone, so we wanted to improve that and decided to implement this system. It allows for 24-hour reservation acceptance, and visitors to the website can also view event information. Additionally, it is possible to send messages to individual customers through "Kengaku cloud." Once customers use our product, it seems that their resistance to online reservations diminishes. [Case Study] - Implementation Site: Total Information Co., Ltd. - Background: To reevaluate our engagement with customers and promote more actively. - Effect: Once customers use our product, it seems that their resistance to online reservations diminishes. *For more details, please refer to the PDF document or feel free to contact us.
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basic information
【Usage Methods】 ■ When affected by a typhoon, we created an "Accident Reception Desk" using the form of this product. ■ To be informed in advance, we created a survey format using Google Forms. ■ We included QR codes in printed DM materials before sending them out. *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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Company information
Our company aims to contribute to societal development by pursuing the "benefit for consumers and trading companies" and bringing profits to both. We are engaged in advertising and housing information businesses. By creating a "media" that takes into account the diverse regional characteristics of different areas and the unique personalities of individuals in this era of change, we will provide consumers and trading companies with new businesses that are more beneficial.