[Solution Implementation Case] Order Management Improvement (Manufacturing Industry)

Significant reduction in customer reminders and complaints! Here are three examples of improvements made in order processing operations.

We would like to introduce a case study on problem-solving in order and delivery operations, utilizing BIRDS solutions for business improvement. In this case, solutions such as "Order Processing Outsourcing," "Data Entry," and "BIRDS FAX+" were implemented. By outsourcing order-related operations, we achieved the integration of our East and West locations and reduced costs. Additionally, we significantly decreased customer reminders and complaints, and automated the manual sorting of faxes by individual staff members, thereby alleviating the workload. 【Case Study (Partial)】 <Ohayo Dairy Products Corporation> ■ Target Operations: Order Fax Input ■ Challenge: Cost reduction through the outsourcing of fax order operations that can operate 365 days a year ■ Requirements: Infrastructure for simultaneous large-volume fax reception, 365-day operation, order cut-off times by delivery destination ■ Implemented Solution: Order Processing Outsourcing *For more details, please refer to the PDF document or feel free to contact us.

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