Please utilize NEXT maintenance as a new option to meet the diverse needs of our customers.
The "NEXT Maintenance Service" is a third-party maintenance service uniquely provided by our company, independent of manufacturer support. By using refurbished parts for replacements, we can address hardware failures of ICT equipment, including EOL products for which the manufacturer has ended support. Additionally, we offer the "NEXT Rental Service," which provides a wide range of high-quality ICT equipment owned by Net One Next at affordable rental prices. [Features] - Independently provided by Net One Next without relying on manufacturer support - Supports recovery from hardware failures of ICT equipment - Products handled: - General ICT hardware equipment, primarily focusing on products from Net One Systems and Net One Partners *For more details, please refer to the PDF document or feel free to contact us.
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basic information
**Overview** ■ Service Overview: Independent repair and recovery of HW products without relying on vendors for failures or malfunctions. ■ Services Provided: Reception, troubleshooting, maintenance parts management, kitting, delivery, on-site replacement. ■ Service Hours: - 5Dx8H 7Dx24H Sendback - 5D, 7Dx8H, 12H, 24H Onsite ■ SLO: Best effort (2 to 4 hours after troubleshooting) ■ Target Products: Primarily NOS-G genuine products, covering all ICT HW items. ■ EOL Product Support: Committed to maintenance support during the contract period by procuring maintenance parts from the market as needed. ■ Strengths: Long-term reasonable support. ■ Weaknesses: Unable to handle vendor collaboration for issues such as license application, software malfunctions, and vulnerability responses. *For more details, please refer to the PDF document or feel free to contact us.*
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Applications/Examples of results
【Effective in such cases】 ■ Some equipment has reached EOL ■ We want to continue using the current system that is operating stably ■ We want to allocate a higher budget for specific equipment or applications in the new system ■ Due to the large-scale system, we want to implement equipment replacement in phases *For more details, please refer to the PDF document or feel free to contact us.
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Company information
Our company supports the long-term stable use of ICT infrastructure through the utilization of refurbished products. Additionally, we provide high-quality services through our group's extensive ICT knowledge and service provision framework. 【Products and Services】 - Third-party maintenance services for ICT equipment - Rental services for ICT equipment - Sales of refurbished products
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