In the era of telework, we support various customer service tasks remotely.
"T-Concierge" is a next-generation reception system that can support communication between people through a remote system without compromising the quality of reception services. Since it facilitates interpersonal communication through avatars, it allows for flexible responses. By efficiently conducting operator tasks remotely, it also contributes to improved efficiency and productivity. 【Features】 ■ Alleviation of labor shortages ■ Cost reduction ■ Realization of diversity ■ Easy implementation ■ Smooth resolution of various reception service challenges *For more details, please refer to the PDF document or feel free to contact us.
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basic information
【In response to such requests】 ■ We want to make reception services more efficient ■ It is difficult to have foreign language support staff on-site ■ We want to eliminate the absence of reception during nighttime ■ We want to promote telecommuting ■ It is difficult to go to the site *For more details, please refer to the PDF document or feel free to contact us.
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Applications/Examples of results
Available for various scenes: - Office reception - Hotel front desk - Information at commercial facilities - Reception and announcements at tourist facilities - Announcements in transportation - Recreation at nursing homes, educational facilities, and tourist facilities - Customer service at supermarkets - Avatar assistance at event venues, etc. *For more details, please refer to the PDF document or feel free to contact us.
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Company information
Since our establishment in 1959, we have grown from a building maintenance specialist focused on cleaning management, security services, and facility management to include hotel room cleaning services, renovation projects, and real estate solutions, adapting to changes in the times and the needs of our customers. Recently, we have been expanding our building maintenance business and related services through M&A, capital alliances, and business partnerships, primarily in Japan and the Asia region, while also promoting the discovery and development of new services and products, as well as the creation of new businesses.