We offer customized outsourcing services such as call center, repair services, quality control, and fulfillment for mail order.
At ODS Communication Services Co., Ltd., a group company of ODS Corporation, we offer outsourcing services that support manufacturers and distributors. <Outsourcing Services> ■ Call Center Operations - High-quality technical services - Telemarketing - Customer contact services, etc. ■ Repair Service Operations - Base services (consolidated base model, expanding bases nationwide) - Field services (on-site) ■ Quality Control Operations - Embedded software verification services - Pre-shipment inspection services - Recall inspection services - Firmware updates, etc. ■ E-commerce Fulfillment Operations - Order confirmation - Shipping control - Kitting (accessory parts, software, etc.) - Packaging and shipping, etc.
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<Outsourcing Business> ■Call Center Operations ■Repair Service Operations ■Quality Control Operations ■E-commerce Fulfillment Operations
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We receive support from a wide range of clients, including electronics manufacturers, apparel industry players, and e-commerce business owners, and we assist in enhancing corporate value. If there are areas of your operations that are lacking, please consult with us, the professionals. We will propose the most suitable custom-made services.
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In the solutions business, we provide information solutions for business applications, including the development, production, and sales of our own brand tablet devices, as well as system construction centered around excellent overseas digital signage. Additionally, as part of our communication services business, we engage in outsourcing services, contributing to the enhancement of our clients' corporate value. Products Offered: - Our own brand business-use tablet PCs (10.1-inch, Android/Windows, charging cradle) - Digital signage (outdoor use, ultra-high brightness, curved processing, etc.) - Electronic blackboards and displays with whiteboard functions - Audio equipment for facilities (amplifiers for facilities, ceiling-mounted speakers, outdoor speakers, etc.) - Other AV equipment for facilities (projectors, sound-absorbing materials, etc.) ■ Tablet Implementation Examples: - Restaurant chains / Amusement facilities / Hotel room ordering terminals / Medical bedside information display terminals / Retail inventory management terminals, etc. ■ Signage Implementation Examples: - Shopping mall event spaces / Corporate entrances / Restaurant chains / Educational/public facilities / Hotel rooms, etc.