Traceability is possible at pinpoint work units! One-click search for video evidence during packing and inspection tasks!
"ci.Superior/Gazou QS" is a system that allows you to search for specific scenes from work videos (footage) stored in the cloud anytime and from anywhere. Work videos and data collected with handheld devices are automatically saved in the cloud. By using keyword searches such as dates, it is possible to trace specific work units. You can check the status of work and the condition of products at the time of shipment anytime and from anywhere, even outside the site. 【Features】 ■ Identification of facts (visualization of facts) ■ Reduced response time for inquiries ■ Prevention of work errors ■ Implementation of appropriate measures ■ Reduction of complaints ■ Reduction of re-delivery costs
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basic information
A solution for instant video search through business collaboration that visualizes C to B to C services. In industries that directly interact with consumers, such as e-commerce and delivery services, and more recently in sectors involving reuse and other customers, we often hear the following concerns: - There is no evidence to verify complaints about products exchanged in a C to B to C context. - Without evidence, it is unclear whether the customer or the company is correct, making it impossible to take countermeasures. - Ultimately, we end up reshipping products to the complaining customer. - The cost of reshipping for complaint handling is significant. - We want to protect our hardworking employees from complainants. The service that addresses these challenges is the instant video search solution "ci.Superior GAZOQS." It allows for immediate searching of relevant work scenes from videos stored in the "ci.Superior GAZOCL" cloud, enabling fact verification while viewing the work-related videos.
Price information
Monthly subscription service *Subject to change based on usage conditions. Please contact us for more details.
Price range
P2
Delivery Time
Applications/Examples of results
- Evidence of inquiries regarding product defects and shortages - Evidence of inquiries regarding forgotten items in the shipment - Evidence of quantity and condition in shipping and receiving operations *For more details, please refer to the PDF document or feel free to contact us.*
Detailed information
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This is the actual recording screen of the one-shot search system for work videos. A camera is installed at an angle that fully covers the worker's hands, allowing for tagging of the video through the input or scanning of the slip number during work, enabling one-shot searches for specific work videos.
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Company information
Our company is engaged in the development and sales of voice recognition systems, as well as the sale and repair of various terminal devices. We aim to be a group that provides systems that fundamentally assist our customers, not just from a technical perspective. Additionally, we achieve this by combining various mechanisms, skills, and human networks to connect and integrate them.