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C-Net Connect Service Co., Ltd. (CCS) officially published a white paper titled "Improving Inspection Operations with Voice Systems" on its website on February 17. In an environment of chronic labor shortages, CCS proposes the use of voice systems as one solution to ensure work efficiency, accuracy, and traceability of work content. In logistics, there are already operational records of over 1,000 devices used for tasks such as sorting, picking, and inspection, and CCS is currently providing a voice inspection, testing, and analysis support system (LISTEST) for the manufacturing industry. This time, we have compiled the background of challenges in workplaces where multiple operators perform tasks according to established Standard Operating Procedures (SOP), key points for operational improvement, and examples and effects of voice inspection systems into a concise white paper. Through the publication of this white paper, CCS plans to deliver the effectiveness of voice inspection systems to more workplaces and promote understanding of their positioning as concrete tools for operational improvement. Download page here.

C-Net Connect Service Co., Ltd. will start selling the cloud service of the voice inspection system [LISTEST] from September 2021. The voice inspection system [LISTEST] allows operators to perform tasks according to the work procedures instructed by the system, and if abnormal values are registered due to pre-set threshold values for the measurement results, it prompts re-measurement, enabling the execution of procedures without relying on the skills of the operators. Since the results are registered simultaneously with the operator's speech during the task execution, there is no need for input after inspection, which reduces the burden on operators and prevents errors such as transcription mistakes, bulk input, and tampering. In addition to the convenience of the voice system, all work logs are recorded with timestamps, ensuring traceability for inspection, checking, and analysis tasks, which can be utilized for evidence management. This makes it effective as a subsystem for quality assurance and management tasks in industries such as manufacturing and services, where compliance is strictly required. For product information on the voice inspection system [LISTEST], visit here: https://www.cnet-technology.com/services/voice-system/listest