It is possible to understand the individual issues of the communicator! You can learn about third-party evaluations.
We would like to introduce the quality check outsourcing services of Beatop Staff, Inc. Focusing on companies in the Tokai region, we conduct numerous mystery calls and monitoring evaluations based on our extensive experience and track record. By conducting mystery calls and monitoring evaluations, you can gain insights into third-party evaluations of your company, as well as obtain valuable data for enhancing corporate value. [Features] ■ Gain insights into third-party evaluations ■ Identify individual issues of communicators ■ Discover areas for consideration *For more details, please refer to the PDF document or feel free to contact us.
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basic information
【Quality Check Methods】 ■ Quality Check through Monitoring - Visualization of each phone responder's ability - Understanding the current state of phone responses ■ Quality Check through Mystery Calls - Assessing the company's level through benchmark surveys - Understanding self-evaluation from the customer's perspective ■ Dual Program of Monitoring and Mystery Calls *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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Company information
Beatop Staff Co., Ltd. is a group company of Brother Industries, Ltd. Human resource services and outsourcing. Over 20 years of experience in the Brother Group. We promise detailed support along with rich experience through business with global office equipment manufacturers, primarily in the Nagoya area.