Relieve waiting time frustration with 'fragrance.' Improve customer satisfaction and employee satisfaction.
We will introduce examples of the introduction of scent design and its effects. It was implemented in banks with the aim of reducing complaints, increasing contracts, and improving customer and employee satisfaction. For customers who visit for repairs, procedures, or inquiries about operation methods and have to wait for a long time, we provide a pleasant scent in addition to music to create a "space where they do not feel irritated while waiting." 【Example】 ■ Implementation location: Mobile phone shop ■ Purpose: Reduce complaints, increase contracts, improve customer and employee satisfaction ■ Effects - Create a space where customers do not feel irritated while waiting - Establish a favorable image ■ Actual examples: Docomo Shop, au Shop *For more details, please refer to the PDF document or feel free to contact us.
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basic information
【Other Examples (Implementation Locations)】 ■ Insurance Offices ■ Banks ■ Medical Related *For more details, please refer to the PDF document or feel free to contact us.
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Applications/Examples of results
【Examples of Achievements】 ■ Hotels, resorts, casinos, apartments, hospitals, nursing facilities, shopping centers, apparel shops, fitness clubs, etc. *For more details, please refer to the PDF document or feel free to contact us.
Detailed information
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Fragrance Machine Scent Wave (Gas Aroma)
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Fragrance Machine Scent Direct (Nano Particle Aroma)
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Fragrance Machine Scent Stream (Nano Particle Aroma)
Company information
Star Fragrance Co., Ltd. is the No. 1 authorized importer of ScentAir Asia. With the ultimate five-sense marketing of "olfaction," we offer various proposals for space creation, including branding, deodorization, and sales promotion. By adding the appropriate scent in the right way, we enhance customer satisfaction and create repeat customers for stores, establishing ourselves as "professionals in scent creation" with a proven track record.