Case studies of the effects of introducing fragrance in settings such as banks.

Creating an atmosphere that makes you feel like you're not waiting by providing a pleasant fragrance!

We would like to introduce examples of the implementation of fragrance design and its effects. It was introduced to a bank with the aim of reducing complaints, increasing contracts, and improving customer and employee satisfaction. By providing a pleasant fragrance in addition to magazines for waiting customers, we created a "space that doesn't make them feel like they're waiting," and further established a favorable image such as "I feel calm when I go to that bank." 【Example】 ■ Implementation location: Bank ■ Purpose: Reduce complaints, increase contracts, improve customer and employee satisfaction ■ Effects - Created a space that doesn't make them feel like they're waiting - Established a favorable image ■ Actual case: Mizuho Bank, several locations in Tokyo (our competitor's product) *For more details, please refer to the PDF materials or feel free to contact us.

Spatial Design