[Information on Manual Improvement Support Service] Would you like to review your business manual? We support the updating and improvement of business manuals and internal documents.
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The manual improvement support service broadly assists in the improvement and updating of manuals, including business manuals and internal documents, to steadily contribute to enhancing user evaluations and improving internal operations. For example, if you have concerns regarding manual updates or improvements such as:
■ Lack of time makes it difficult to handle internally
■ It is said to be hard to read and understand due to too much text
■ There are many inquiries because it is still being used in its old form
■ The layout needs to be reconsidered because information is hard to find
please feel free to contact us. You can view examples of the manual improvement support service from the related links below.
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This is a case study where various types of documents that had been created internally were consolidated into a single, easy-to-read format for the purpose of expanding to other locations, and further transformed into a web manual that can be viewed on an iPad. With keyword search functionality in the web manual, users can quickly find the necessary information among a wealth of data.
This is a case study of an operations manual for sales staff who conduct sampling sales at department store event venues and similar locations. There was a request to cover all aspects of sampling sales, so not only customer service but also product knowledge, setup, and hygiene management were compiled into a single operations manual. By including details on hygiene management and accident response, trust from business partners is also enhanced.
This is a case study of improving the operations manual for building works that involve multiple trades, from design to construction supervision. Since it was written by multiple people from a specialized standpoint, there were inconsistencies in terminology and phrasing, and there was a request for layout improvements as well. Excluding technical content, we checked the wording, terminology, and phrasing for consistency across the entire document. Additionally, we revised the layout to make it usable as a checklist, resulting in a manual that is easier to search and read.
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