To Avoid Failing in Back Office Operations and System Implementation — 4 Common Pitfalls and Tips for Solutions
Caught up in daily input, approval, and checks, I want to improve but can't find the time to consider it.
In back offices, which tend to fall into such a "negative loop," it's understood that system implementation can be a breakthrough, but the burden of the implementation itself is often significant, leading to new sources of concern. During the consideration phase, it takes time to request materials and compare demos, and even if the differences are clear, there is no certainty about whether it will fit the company. After implementation, issues often arise in operations, such as not being able to connect to support or having multiple inquiry points that cause confusion.
Therefore, while organizing common failure cases, we have summarized key points for practical staff to proceed with a selection that is "smooth," "thorough," and "without regret."
Common failure case 1: The purpose is vague, and "systematization" becomes the goal.
Common failure case 2: It does not match the company's operations.
Common failure case 3: Realizing it is "difficult" after starting to use it.
Common failure case 4: Total costs balloon.
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