We received the '2023 Frost & Sullivan Japan Market Workforce Management Solution Competitive Strategy Leadership Award.'

Realizing a more accessible call center! Supporting management tasks by improving the accuracy of call volume predictions!

The evolving "Sweet Series" is a domestically produced AI resource management software specialized for call centers. It enables higher-level adjustments and management compared to general WFM. With nearly 20 years of experience in shaping the requests of numerous customers, it enhances employee satisfaction (ES) and reduces turnover rates, revitalizing call centers with its rich features. It supports new working styles such as remote work and staggered hours through groupware and time card functions. The unique PPM engine utilizing AI achieves maximum operational efficiency in center management while harmonizing compliance with laws, employment conditions, fairness, and cost reduction, along with employee satisfaction (ES), customer satisfaction (CS), and management satisfaction (MS). It responds to diverse needs with high adaptability through solutions tailored to more efficient and high-level performance and the evolution of operational sites. 【Features】 ■ Considers Japanese employment conditions and individual center situations ■ Visually analyzes operational status and management information ■ Continuous measurement is possible through KPIs ■ Supports early detection and resolution (accelerating management) ■ Promotes efficiency as the foundational system of the center ■ No need for dedicated shift creation personnel (AI enables creation with the push of a button!)

• Other Software
• Project management tools

Strongly support the decision-making of managers and supervisors with real-time situation understanding and response measures!

"Sweet Q" is a solution that enables dynamic management by grasping various statistical information of the "Sweet Series" in real-time and implementing necessary measures. It shortens the processes of understanding the current situation, making judgments, and issuing instructions, which have previously taken time, and strongly supports the decision-making of managers and supervisors. It achieves speedy, efficient, and strategic center operations. 【Features】 ■ Call status by queue ■ Call status by campaign ■ Favorites ■ Status monitoring ■ Call status by skill, etc. *For more details, please download the PDF or feel free to contact us.

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• Project management tools

Real-time monitoring of call status and seat allocation linked to schedules is possible!

"Sweet Seat Manager" is a web system that enables real-time seat monitoring for communicators by floor. Integration with "Genesys Cloud" is also possible. It monitors incoming call status at intervals of 3 to 10 seconds. You can set thresholds by status and by business type, and seats that exceed the threshold will flash or light up to alert attention. Additionally, with HTML5 support, the features of this product can be realized on tablet devices. It allows for status management of communicators according to the seat layout and enables real-time monitoring. 【Features】 ■ Easily replicate actual seat arrangements in software ■ Allocate seats according to specific conditions ■ Evaluate and record call content in real time ■ Visually display allocation status by day and hour *For more details, please download the PDF or feel free to contact us.

• Other Software
• Project management tools

Kort Valuta Inc. (Head Office: Shibuya, Tokyo; CEO: Hideki Shibata, hereinafter “the Company”) provides TwooCa, a next-generation wallet that combines employee/member benefit features such as point rewards with digital payments and digital money utilization. We are pleased to announce the official release of TwooCa Mall, a closed online mall exclusively available to employees and members of companies that have implemented TwooCa. In conjunction with the official launch, we have also released a dedicated landing page that consolidates information for prospective partner merchants. This page clearly outlines the benefits and features for companies considering joining the TwooCa Mall platform. Press Release: https://prtimes.jp/main/html/rd/p/000000082.000076589.html

Japan is one of the top 10 countries in the world with frequent earthquakes. The 2020 White Paper on Land, Infrastructure, Transport and Tourism has also reported an increase in the probability of major earthquakes occurring. Regarding the Nankai Trough earthquake, the probability of an earthquake with a magnitude of 8 to 9 occurring within the next 30 years is estimated to be 70 to 80%. At Hotron, we recommend the introduction of seismic devices for earthquake countermeasures in buildings and equipment. The seismic device 'HK-2' is a product that automatically performs various controls that have been pre-set when it detects strong shaking equivalent to a seismic intensity of 5 lower or higher. For example, it can automatically execute actions such as: "Open automatic doors and gates to secure evacuation routes and access for emergency vehicles" "Transmit signals to the control room and stop facility equipment" "Unlock the keys to locked lockers" "Automatically play voice guidance" For more details, please download the materials or contact us.

The "HA-T Series" is an energy-saving automatic door sensor that opens only for those who want to enter, whether on a busy street or in a narrow passageway. The automatic door opens simply by bringing your hand close, addressing hygiene concerns even in facilities used by a large number of people. Depending on the application and installation location, you can choose between "Non-vision Mount Type/HA-T401" and "Non-vision Built-in Type/HA-T520." 【Recommended for such places!】 ☑ Entrance facing a busy passageway ☑ Presence of counters or signs near the door ☑ Buildings facing narrow passageways ☑ Buildings that prioritize aesthetics ☑ Hospitals and facilities that consider hygiene ☑ Large facilities with many doors 【Features】 ● Adaptable to various door types with four detection spot settings ● Reduces unnecessary opening and closing to minimize power consumption, contributing to energy-saving effects ● Equipped with a light touch function, allowing the door to open and close simply by waving your hand, ensuring hygiene ● Can also be used as a wide detection range non-vision infrared sensor ◎ For more details, please download the materials or contact us.

Seven Corporation has begun research and development related to rust prevention, aiming to expand the functionality of the natural multifunctional aqueous solution "SEA'S 7." This research is being promoted as a collaborative study with the Industrial Technology Research Institute. In recent years, the manufacturing industry has been seeking technologies that balance environmental impact reduction and improved work safety, making rust prevention measures after cleaning a critical issue. This research includes corrosion evaluation using metal test pieces, measurement of weight changes, and durability tests in a circulating water environment, advancing the understanding of rust prevention mechanisms and performance evaluation. In the future, we aim to develop a next-generation SEA'S 7 that incorporates rust prevention functionality in addition to cleaning, disinfection, and deodorization, contributing to the efficiency of manufacturing processes and the reduction of environmental impact.

We are pleased to announce the launch of the "Vertical Aluminum Step Type F." The "Vertical Aluminum Step Type F" is a new type of aluminum ladder specifically designed for excavation sites, based on the existing "Vertical Aluminum Step." The vertical aluminum step is lightweight due to its aluminum construction, making it easy to transport and set up. Additionally, its modular design allows for flexible height combinations (with connecting parts of 0.7m, 1.0m, and 2.0m). The newly launched Type F retains the features of the previous model while providing even greater convenience. <Features of Type F> ■ The hook adjustment range of the fixed part has been expanded. It can be attached to structures ranging from 20mm to 200mm. ■ The length of the stand pipe can be adjusted. The stand pipe can be stored, making transportation and storage easier. <Release Date> January 5, 2026 <Specifications> - Standard set for Type F: 2.4m *Individual sales of the hanging fixed part and connecting parts are available. *Sales of the previous model (stand pipe fixed type) will also continue.