We received the '2023 Frost & Sullivan Japan Market Workforce Management Solution Competitive Strategy Leadership Award.'

Realizing a more accessible call center! Supporting management tasks by improving the accuracy of call volume predictions!

The evolving "Sweet Series" is a domestically produced AI resource management software specialized for call centers. It enables higher-level adjustments and management compared to general WFM. With nearly 20 years of experience in shaping the requests of numerous customers, it enhances employee satisfaction (ES) and reduces turnover rates, revitalizing call centers with its rich features. It supports new working styles such as remote work and staggered hours through groupware and time card functions. The unique PPM engine utilizing AI achieves maximum operational efficiency in center management while harmonizing compliance with laws, employment conditions, fairness, and cost reduction, along with employee satisfaction (ES), customer satisfaction (CS), and management satisfaction (MS). It responds to diverse needs with high adaptability through solutions tailored to more efficient and high-level performance and the evolution of operational sites. 【Features】 ■ Considers Japanese employment conditions and individual center situations ■ Visually analyzes operational status and management information ■ Continuous measurement is possible through KPIs ■ Supports early detection and resolution (accelerating management) ■ Promotes efficiency as the foundational system of the center ■ No need for dedicated shift creation personnel (AI enables creation with the push of a button!)

• Other Software
• Project management tools

Strongly support the decision-making of managers and supervisors with real-time situation understanding and response measures!

"Sweet Q" is a solution that enables dynamic management by grasping various statistical information of the "Sweet Series" in real-time and implementing necessary measures. It shortens the processes of understanding the current situation, making judgments, and issuing instructions, which have previously taken time, and strongly supports the decision-making of managers and supervisors. It achieves speedy, efficient, and strategic center operations. 【Features】 ■ Call status by queue ■ Call status by campaign ■ Favorites ■ Status monitoring ■ Call status by skill, etc. *For more details, please download the PDF or feel free to contact us.

• Other Software
• Project management tools

Real-time monitoring of call status and seat allocation linked to schedules is possible!

"Sweet Seat Manager" is a web system that enables real-time seat monitoring for communicators by floor. Integration with "Genesys Cloud" is also possible. It monitors incoming call status at intervals of 3 to 10 seconds. You can set thresholds by status and by business type, and seats that exceed the threshold will flash or light up to alert attention. Additionally, with HTML5 support, the features of this product can be realized on tablet devices. It allows for status management of communicators according to the seat layout and enables real-time monitoring. 【Features】 ■ Easily replicate actual seat arrangements in software ■ Allocate seats according to specific conditions ■ Evaluate and record call content in real time ■ Visually display allocation status by day and hour *For more details, please download the PDF or feel free to contact us.

• Other Software
• Project management tools

【Period: Ongoing until October 31, 2025】 For orders of 10 or more: Dry T-shirt 1 piece @1,800 yen (tax included) Dry Polo shirt 1 piece @2,300 yen (tax included) (Includes garment and one print location) For sizes 3L and above, an additional 550 yen An additional 550 yen for each additional print location Design and data production fees are required separately. (No fee if submitting complete data) We accept orders for various purposes such as events, teams, goods, souvenirs, and gifts, from one piece to mass production. We also have many other garments not listed. Please feel free to inquire.

Tote Bag Print Campaign September 1 - October 31 Perfect for events, exhibitions, and store promotions! A useful tote that brings joy when received. Would you like to create a popular tote bag as a novelty item? We offer three convenient sizes. For more details, please contact us.

A site has been created where you can easily and quickly make one-of-a-kind original wear with Sagawa Printing! Photos, stamps, and text. You can design everything freely! Your design will become an original item just as it is.

In facilities operating nurse call systems, we have made bed exit sensors wireless, allowing them to notify in conjunction with the nurse call system. By simply connecting the mat sensor "Foldable Thin Matt-kun," the body movement call "Ugo-kun," and the wheelchair body movement call "Ayumi-chan" to the transmitter HB-RS, you can make the bed exit sensor wireless. The infrared sensor "Just Place Pole-kun" has the transmitter HB-RS built-in. This helps prevent accidents caused by falls, slips, or wandering, contributing to the efficiency of medical operations. 【Features】 ○ Wireless conversion by simply connecting existing sensors to the transmitter HB-WSK. ○ Bed exit sensors notify wirelessly in conjunction with the nurse call system. ○ Up to 5 transmitters can be registered with one receiver. ○ The communication distance between the transmitter and receiver is approximately 10 meters. ◎ For more details, please contact us or download the catalog.

[To the owners of parking lots and parking lot construction companies] "I'm worried about not colliding with pedestrians when exiting the parking lot..." Among vehicle entrances to parking lots, stores, residences, and factories, particularly at entrances facing sidewalks or roadways, there is a risk of dangerous incidents such as collisions with pedestrians or between vehicles. To alleviate such concerns, Hotron proposes a [Vehicle Exit Warning Sensor] that detects vehicle departures using various sensors and alerts the surrounding area with LED lights and buzzers. The system consists of a simple configuration of "sensor" + "controller" + "switching power supply (24V)" + "LED rotating light." *Please note that a separate control panel is required to include the controller and switching power supply (24V) when using the exit warning system. *We kindly ask customers to arrange for the switching power supply (24V), LED rotating light, control panel, circuit breakers, etc. Since it can be retrofitted, it can also be used for existing parking lot entrances. We hope this will contribute to safer vehicle passage for everyone. ◎ For more details, please contact us or download the catalog.