ソデック List of Products and Services

We provide "Salesforce maintenance operations and support." A dedicated representative is assigned for all plans, allowing for flexible customization in line with business and organizational changes. Additionally, we offer prompt support for troubles and operational questions, reducing on-site concerns, as well as explanations of new features, assistance in creating internal training materials, and consultations for promoting utilization. 【Features】 ■ A system that supports establishment and continued use ■ Flexible responses tailored to business needs ■ A support system that connects technology and business *For more details, please download the PDF or feel free to contact us.

• Customer Support

We would like to introduce our service "SmartBooking for Salesforce." It can be used as a reservation system available 24/7 on the robust foundation of Salesforce, and it is of course compatible with mobile devices. Additionally, by integrating customer information accumulated in Salesforce with the data from the reservation system, you can centrally manage information such as customers' reservation history, priorities, and preferences. [Features] ■ Accepts reservations from customers 24/7 ■ The management screen is simple and easy to use ■ Compatible with various industries *For more details, please download the PDF or feel free to contact us.

• Reservation Management System

Our company supports the entire lifecycle of IT systems, from consulting to development and operational support. We offer consulting and integration services, as well as solutions such as SaaS and system operation services. Additionally, we leverage the technical expertise gained from many years of web application development to solve our customers' challenges across various systems. 【Our Strengths】 ■ Development capabilities that meet customer demands ■ Extensive experience in building system integrations ■ Operational and maintenance services that support smooth system operations *For more details, please download the PDF or feel free to contact us.

• others

We would like to introduce a case where we proposed the implementation of TaskCreator to MMPC Consultants, Inc. The company had been using an original production management system, but it could only generate monthly summary reports, leaving them unable to forecast results during the month. After the implementation, they were able to visualize productivity by staff member, allowing each employee to clearly focus on achieving their goals, resulting in improved productivity and increased motivation. 【Case Overview】 ■Challenges - Sales were unknown until the end of the month - Productivity by staff member was unclear ■Implementation Effects - Productivity by staff member was visualized - Reduced the time managers spent on production management tasks *For more details, please download the PDF or feel free to contact us.

• Other Software

We would like to introduce a case where we proposed integration with various systems centered around Salesforce to Vertex Inc. The company was managing its administrative tasks using a combination of a custom-developed system and Excel, and they identified challenges in the lack of information integration and the inability to customize freely. After implementation, they were able to create a data collection and analysis infrastructure, and by building with the premise of franchising, they became able to respond to franchise expansion with a sense of speed. [Challenges] ■ They want to implement a scalable system that serves as a foundation for expanding their services as a franchise. ■ They want to implement a system that utilizes member information management functions to allow automatic identification and entry with a membership card. ■ They want to improve the reservation management system, as the existing one is difficult for customers to use. ■ They want to implement a CRM that can centrally manage various systems. *For more details, please download the PDF or feel free to contact us.

• Other Software

M3, Inc., which operates one of Japan's largest healthcare professional platforms, has been approached by Education Co., Ltd. to introduce a case for reviewing educational services aimed at national exams related to welfare. Initially, the request was for sales promotion, but within a fragmented system with multiple systems, both end users and staff found the system's navigation and operation to be complicated. Under these circumstances, sales promotion was not feasible, so we decided to enhance user and staff convenience while implementing a system that could drive sales. By introducing Salesforce, we were able to fully support national qualification exams within a single system. Additionally, we resolved the integration of various services through engineering, enabling system consolidation. **Challenges** - We want to distribute DM (direct mail) by member to promote sales. - We are unable to conduct marketing activities based on member behavior history. - We face a workload burden from consolidating inquiries using email addresses. - There is a workload burden from manual payment processing during product purchases. *For more details, please download the PDF or feel free to contact us.*

• Other Software

We would like to introduce a case study of our support for the implementation of SmartBooking and reservation systems for Studio No Problem Co., Ltd. The company was managing various information on paper, which led to mistakes in administrative tasks and issues with customer management. After the implementation, internal operations became much more efficient, and the ability to make real-time reservations increased satisfaction for both the company and its customers, who expressed that it was very helpful. [Case Overview] ■ Challenges - Managing various information on paper led to mistakes in administrative tasks. - With the increase in new customers, real-time reservations were not possible. ■ Implementation Effects - Internal operations became much more efficient, allowing for real-time reservations. - Satisfaction levels increased for both the company and its customers. *For more details, please download the PDF or feel free to contact us.

• Other Software

We would like to introduce a case study of the implementation of Sales Cloud and Account Engagement at Cqree Inc. The company was facing challenges such as information sharing, staff workload, improving repeat rates, and the ability to respond flexibly to business changes. After the implementation, they were able to manage customer information, track sales progress, handle marketing automation, manage billing, and aggregate data, allowing them to operate more efficiently. [Challenges] - Customer information is scattered, leading to time-consuming searches and aggregations. - Resources are not allocated to sales. - Progress after inquiries for new business is unclear. - There is a high risk of errors, making improvements in accounting management urgent. - Dependency on developers makes it difficult to respond to changes. *For more details, please download the PDF or feel free to contact us.

• Other Software

Our company specializes in integrating Salesforce with other systems, based on our extensive experience in developing numerous web applications. We also handle consumer-oriented systems such as membership reservation systems and small-scale e-commerce sites, responding to a wide range of customer needs from BtoC to BtoB. Additionally, we offer one-stop solutions that support the entire lifecycle of IT systems, as well as maintenance and support for Salesforce. 【Services/Products】 ■ Salesforce Implementation Support ■ One-Stop Solutions ■ SmartBooking for Salesforce ■ Salesforce Maintenance and Support *For more details, please download the PDF or feel free to contact us.

• Other Software