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addressTokyo/Shinagawa/16th Floor, Tennozu First Tower, 2-2-4 Higashi-Shinagawa
phone03-6712-3773
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last updated:Jul 27, 2026
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SAWWAVE SAWWAVE
ホテルソリューション ホテルソリューション
ホテルソリューション

ホテルソリューション

宿泊施設向けおもてなしソリューション 宿泊者様のスマートフォンを使ってホテルの情報や便利なサービスを提供する多機能な情報ソリューション「PORTAL」です。宿泊者様は、自分のスマートフォンで客室内・共用部に掲示したQRコードを読み取るだけで様々なサービスを享受できます。機器投資不要! 省人化!134ヶ対応言語に対応しインバウンド対策に最適なサービスです。

Room Order System 'PORTAL' for Hotels, Inns, and Restaurants

A multifunctional hub solution using your smartphone!

"PORTAL" is a room order system for hotels, inns, and restaurants that allows customers to place orders from their smartphones by scanning a QR code. There is no need to install an app or register as a member; you can simply scan the QR code to place an order. Hotels can easily create menus on a PC, and by registering photos, product descriptions, and prices, the menu is immediately updated. Additionally, various features such as call functions, notifications of congestion, and information on nearby attractions are available. 【Features】 ■ Easy implementation and resolution of labor shortages ■ No app installation required ■ Paperless and cost reduction ■ Non-contact service *For more details, please download the PDF or contact us.

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PORTAL <Crowd Status Visualization System>

Just issue a QR code and start operation! Count the number of people in real time.

In our service 'PORTAL', we can operate a system that visualizes the congestion status of facilities within the building in real-time with a 3 to 5 level display. By adding just a little to hotel services, the operation is simple. Additionally, we can introduce a room cleaning management system that makes it easy to record communication between the front desk and cleaning staff, as well as lost items. 【Features of the Congestion Visualization System】 ■ Access the PORTAL management system from a PC ■ Register information such as facility name, operating hours, and number of users ■ Scan a QR code to display congestion in 3 to 5 levels *For more details, please refer to the PDF document or feel free to contact us.

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Multilingual App Service for Hotels 'PORTAL'

Just scan the QR code with the guest's smartphone. Customizable features such as calling and chatting are available! From 100 yen (excluding tax) per room.

We would like to introduce our product, "PORTAL." It offers features such as call functionality, chat functionality, in-house guidance, terms & conditions, and information on nearby tourist attractions. It also supports multiple languages, providing solutions for the information needed during your stay. With the call functionality, guests can make one-way calls from their smartphones to the smartphone installed at the front desk. Additionally, new information can be easily updated from the management system, improving staff efficiency. It supports 134 languages, making it useful for interactions with guests from abroad. 【Features】 ■ Call functionality ■ Chat functionality ■ In-house guidance, terms & conditions & nearby tourist information ■ Real-time announcements ■ Surveys *For more details, please refer to the PDF document or feel free to contact us.

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PORTAL <Room Order and Facility Reservation System>

Contributing to solving labor shortages and preventing opportunity losses! Also compatible with hotel originals.

"PORTAL" can implement room order systems and facility reservation systems. In the "room order system," there is no need for menu or brochure printing or dedicated order terminals, leading to a paperless environment and cost reduction. The "facility reservation system" allows for efficient operation and digital transformation of various hotel facility reservations. This increases the reservation rate from customers and helps prevent missed opportunities. Additionally, customization is possible, so please feel free to consult with us. 【Features of the Room Order System】 ■ Easy implementation and resolution of labor shortages ■ No app installation required ■ Paperless and cost reduction ■ Non-contact support *For more details, please refer to the PDF materials or feel free to contact us.

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[PORTAL Implementation Case] Richmond Hotel Premier Tokyo Skole

We provide a system that allows customers to request various supplies on the spot from their smartphones!

We would like to introduce a case where our multifunctional hub solution "PORTAL" was implemented at the Richmond Hotel Premier Tokyo Skole. At this hotel, in order to provide a seamless customer experience, they have started operating a system that allows guests to order rental items from their smartphones using "PORTAL." This has reduced the burden of phone responses at the front desk and coordination tasks with room attendants, particularly demonstrating effectiveness during busy hours. 【Usage Method】 ■ Scan the dedicated QR code in the guest room to access guest content ■ Select the necessary items from a list ■ Enter the quantity and add to the cart to place an order ■ Deliver the requested items to the room *For more details, please download the PDF or feel free to contact us.

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[PORTAL Implementation Case] Ura-Kusatsu, Tō-sama

Achieving meticulous customer service that cannot be fully addressed by PMS alone!

At Urakuzatsu, we would like to introduce a case where our multifunctional hub solution "PORTAL" for hotels has been implemented. In this facility, we have made it easy to reserve the four private baths using the facility reservation function. Additionally, we have installed a stereo camera near the entrance of the large public bath to count the number of people entering and exiting, displaying the congestion level in five stages. 【Guest Usage Scene】 ■ Scan the room-specific QR code to access guest content - Congestion display for the large public bath - Reservation for private baths - Display of facility information and accommodation terms *For more details, please download the PDF or feel free to contact us.

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