シエンプレ List of Products and Services

This document summarizes the "Pre-Employment Candidate Research Service Reference Check." It includes numerous pieces of information such as examples of inappropriate or problematic statements on platforms like YouTube, leaks of customer information, our strengths, the benefits of entrusting the process to professionals, implementation costs, response flow, research methods, and reporting content. Please feel free to use this as a reference for considering the introduction of our service. [Contents] ■ Research Overview ■ Sample Post Examples/Cases ■ Strengths of Shienple/Benefits of Professional Assistance ■ Implementation Costs *For more details, please download the PDF or feel free to contact us.

• Other Management Services

We would like to introduce our "Dark Web Monitoring & Trend Report" that we provide. We investigate the dark web and deep web to monitor signs of attacks against companies. By catching dangerous information during normal times, it is possible to implement countermeasures early. Additionally, in the event of a security incident, we conduct an emergency investigation of the dark web and deep web to confirm whether information misuse has occurred. 【Features】 ■ Attack Prevention ■ Information Leak Investigation ■ Risk Mitigation and Cost Reduction *For more details, please download the PDF or feel free to contact us.

• Other Management Services

This document summarizes the details of the "Social Risk Management System Construction Support Service" provided by our company. It includes a variety of information such as our achievements, recent consulting cases, threats of social media backlash, major backlash incidents that have occurred in recent years, their impact on users, examples of responsible departments, and an overview of the entire solution. Please use this as a reference for considering the introduction of our services. [Contents] ■ Achievements ■ Threats of backlash and their impact on users ■ Damage caused by backlash (actual backlash cases) ■ Specific countermeasures ■ Research results on social media (SNS) policies and terms of use *For more details, please download the PDF or feel free to contact us.

• Other Management Services

"Web Risk Knowledge Cloud" is a database site where you can view sample application letters for removing reviews created by lawyers. If you want to send a removal request to a negative site, you can freely browse and utilize sample removal application letters created by lawyers. You can select the most suitable application letter while viewing and comparing over 120 different sample texts. [Features] - Supervised by lawyers - Multiple samples available (over 120 types) - Comprehensive support including areas outside of Web Risk Knowledge Cloud *For more details, please download the PDF or feel free to contact us.

• Other Management Services

In this document, we summarize and introduce the details of our "Web and SNS Deep Monitoring" service. We provide a wealth of information, including the threats of online backlash, major incidents of backlash that have occurred in recent years, the impact on users, case studies of countermeasures, customer feedback, common cases seen in other companies, and the strengths of our service, as well as differences in the analysis pages of our reports. Additionally, we also include an overview of the optional Web and SNS Deep Monitoring and Backlash Insurance services, so please consider this as material for your decision-making. [Contents] ■ Achievements ■ Threats of backlash and their impact on users ■ Actual case studies of countermeasures and customer feedback ■ Common mistakes in SNS/Web monitoring ■ Common cases seen in other companies and the strengths of Shienple ■ Options: Overview of Web and SNS Deep Monitoring and Backlash Insurance services *For more details, please download the PDF or feel free to contact us.

• Other Management Services

"Monitoring DX" is a high-performance AI-equipped monitoring tool developed by a company specializing in digital crisis management. It achieves a judgment accuracy that is incredibly close to human thinking, analyzing the overall context to determine what emotions the poster is ultimately expressing. Additionally, the AI automatically analyzes the posted text and updates the recognition criteria it has set in the initial configuration. 【Features】 ■ Achieves judgment accuracy that is incredibly close to human thinking ■ AI automatically improves judgment accuracy ■ Detailed "category" judgment function beyond just negative/positive judgments ■ Realizes overwhelming judgment accuracy and operational efficiency ■ Visualization of noteworthy posts through engagement features *For more details, please download the PDF or feel free to contact us.

• Other Software

This document introduces the services provided by our company. We present "Web Risk Knowledge Cloud" for countering defamation and reputational damage, as well as "Reference Check" that contributes to enhancing brand image. Please feel free to download and take a look. 【Contents】 ■Service Name ■Category ■Document Overview ■Document Title ■Remarks *For more details, please download the PDF or feel free to contact us.

• Other Management Services

This document provides information on the "Creative Risk Diagnosis & Talent Rejection Reaction Survey" for public relations and marketing professionals. It includes numerous details such as examples of controversies, the organizational structures that are prone to crises, the ideal structures, the benefits of implementing this service, the factors that lead to controversies, usage scenarios, and service specifications. Please use this information as a reference for considering the use of our service. [Contents] ■ Case Studies and Service Overview ■ Necessity of This Service ■ Details of the Creative Risk Diagnosis ■ Details of the Talent Rejection Reaction Survey ■ Examples of Countermeasures *For more details, please download the PDF or feel free to contact us.

• Other Management Services

Our company can implement measures for both suggest words and related keywords. If started promptly, we can confirm a calming effect within 2 to 3 days, and even for keywords that are typically considered difficult to address, we can confirm a calming effect within 2 to 3 months. If negative keywords appear in searches for your company name or CEO name, please consult with us. 【Solutions】 ■ Measures for both suggest words and related keywords are possible ■ A calming effect can be confirmed within 2 to 3 days if started promptly ■ Even for keywords that are typically considered difficult to address, a calming effect can be confirmed within 2 to 3 months *For more details, please refer to the related links or feel free to contact us.

• Other Management Services

We offer two main solutions for negative websites. By providing the "WebRisk Knowledge Cloud," where you can view risk investigations of negative website incidents, application window investigations, and application documents supervised by lawyers, we support your company's response to mitigate the situation. Additionally, we publish articles related to your company on our proprietary media and our partner media, implementing SEO measures to ensure that your desired search terms rank highly. [Solutions Offered] ■ Silent Complaint Measures ■ Reputation Damage Measures / Defamation Measures ■ Fake News Measures *For more details, please refer to the related links or feel free to contact us.

• Other Management Services

Our company provides support for the protection and enhancement of corporate brands using our proprietary monitoring tools. We collect and analyze information from various media on the web according to our clients' requests and present it in a suitable report format. Additionally, in some cases, it is possible for your company to submit requests for the suppression of negative sites. 【Solutions】 ■ Support for the protection and enhancement of corporate brands ■ Based on the analysis results and actual cases occurring in the world, our representatives will also propose measures your company should take ■ We offer a Web Risk Knowledge Cloud where you can view investigations into the risk of negative site escalation, application window investigations, and application documents supervised by lawyers *For more details, please refer to the related links or feel free to contact us.

• Other Management Services

In a situation where information is rapidly spreading online and causing "flame wars," we propose responses that companies should take based on the scale and stage of the crisis. If there are discrepancies between the spreading information and the facts, we can publish articles tailored to your company's requests on our proprietary media and our partner media, and implement SEO measures to ensure your desired search terms rank highly. Additionally, to assess the flame risk of prospective hires, talents used in advertisements, or employees with behavioral issues, we can conduct investigations of their social media accounts. 【Solutions】 ■ Proposing responses that companies should take in a situation where information is rapidly spreading online and causing flame wars, based on the scale and stage of the crisis. ■ If there are discrepancies between the spreading information and the facts, we can publish articles tailored to your company's requests on our proprietary media and our partner media. ■ Implementing SEO measures to ensure your desired search terms rank highly. *For more details, please refer to the related links or feel free to contact us.

• Other Management Services

Our company has a wealth of experience and unique know-how cultivated as a digital crisis management firm. We collect and analyze information from various media on the web using our proprietary monitoring tools, and we propose strategies for protecting and enhancing our clients' corporate brands, as well as establishing response flows and systems during crises. In some cases, we may conduct investigations into the social media accounts of prospective hires, talents used in advertisements, or employees with behavioral issues to assess their "crisis risk." 【Solutions】 ■ Collect and analyze information from various media on the web using our proprietary monitoring tools ■ Propose strategies for protecting and enhancing clients' corporate brands, as well as establishing response flows and systems during crises ■ Investigate the social media accounts of prospective hires and talents used in advertisements *For more details, please refer to the related links or feel free to contact us.

• Other Management Services

Our company will develop original SNS guidelines and operational manuals for each business using the database of thousands of past incidents we have accumulated and the research data analyzed internally. Even if guidelines and operational manuals already exist, they often do not reflect recent trends in social media crises, so we also propose reviewing the guidelines and refining the operational manuals. We support your company by providing a one-stop service for the formulation and review of guidelines, the formulation and review of operational manuals, and training for employees. 【Solutions】 ■ Development of original SNS guidelines and operational manuals for each company ■ Proposals for reviewing guidelines and refining operational manuals ■ Possibility of conducting training for employees on SNS usage and explaining operational manuals ■ One-stop service for the formulation and review of guidelines, the formulation and review of operational manuals, and training for employees *For more details, please refer to the related links or feel free to contact us.

• Other Management Services

Our company proposes a suitable crisis management response manual for your organization based on our extensive experience and unique know-how cultivated as a digital crisis management company. Digital crisis management requires quick and accurate responses immediately after an incident occurs. Therefore, it is extremely important to pre-establish responders, response flows, and response deadlines for emergencies. We develop manuals that incorporate various elements to prevent digital crises or minimize damage. [Solutions] - Proposal of a suitable crisis management response manual - Development of a manual that achieves prevention or minimization of damage *For more details, please refer to the related links or feel free to contact us.

• Other Management Services

Our company utilizes the unique know-how we have developed as a digital crisis management firm to investigate online information regarding the individuals you request. Based on the information that the relevant individual has shared on social media in the past, we can compile a report summarizing their way of thinking and past activities, and analyze the risk of a digital crisis occurring. Additionally, by researching the track record and public reputation of talents we plan to use in our advertisements, we can take measures to prevent a digital crisis before it arises. 【Solutions】 ■ Investigate online information regarding the requested individual ■ Analyze the risk of a digital crisis occurring ■ Research the track record and public reputation of talents to be used in advertisements *For more details, please refer to the related links or feel free to contact us.

• Other Management Services

Our company will formulate original official social media guidelines and operational manuals for each business using the database of thousands of past incidents we have accumulated and the research data analyzed internally. Even if guidelines already exist, they often do not reflect recent trends in social media controversies, so we also propose reviewing the guidelines and refining the operational manuals. Additionally, depending on the situation, we can provide training for your employees on the use of official social media and explain the operational manuals. 【Solutions】 ■ Formulation of original official social media guidelines and operational manuals for each company ■ Proposals for reviewing existing guidelines and refining operational manuals ■ Possibility of providing training for employees on the use of official social media and explaining operational manuals *For more details, please refer to the related links or feel free to contact us.

• Other Management Services

Our company comprehensively collects information from major web media, including not only social media but also blogs, bulletin boards, and news sites, using our proprietary monitoring tools. Using this information, we gather reviews and reputations of your company and its competitors. We can analyze the data from angles that align with your requests and present it as a report. Additionally, by providing management solutions based on the report from our consultants, we support you in a one-stop manner from problem identification to the execution of solutions. 【Solutions】 ■ Comprehensive information collection from major web media ■ Gathering reviews and reputations of your company and its competitors ■ Analyzing information from angles that align with your requests and presenting it as a report ■ One-stop support from problem identification to solution execution *For more details, please refer to the related links or feel free to contact us.

• Other Management Services

Our company covers monitoring of the "dark web," an area inaccessible to the general public, and can conduct investigations in parallel with the general web domain. We investigate the impact and scope of information leaks from both the general web and the dark web, and provide reporting. Additionally, we can respond to cases beyond unauthorized access. Whether an employee has lost a PC or documents containing customer information have been misplaced, we offer one-stop support from problem identification to solution implementation. 【Solutions】 ■ Investigation of the dark web can be conducted in parallel with investigations of the general web domain. ■ We investigate the impact and scope of information leaks and provide reporting. ■ We can also respond to cases beyond unauthorized access. *For more details, please refer to the related links or feel free to contact us.

• Other Management Services

Our company leverages the unique know-how we have cultivated as a digital crisis management firm to propose ways to utilize negative reviews written by current and former employees to enhance brand image. We provide a one-stop solution from collecting negative reviews to launching and operating a dedicated site that connects to branding. With our extensive in-house media and unique expertise, we can create content that contributes to improving brand image. Additionally, we can create Q&A materials that can be used in information sessions and interviews. We analyze the trends of reviews, compile a list of potential questions and concerns, and prepare appropriate responses. [Solutions] ■ Collect negative reviews ■ One-stop solution from launching to operating a dedicated site ■ Extensive in-house media and unique know-how ■ Creation of Q&A materials for information sessions and interviews ■ Compilation of potential questions and concerns for information sessions and interviews, along with appropriate responses *For more details, please refer to the related links or feel free to contact us.

• Other Management Services

Our company will develop original SNS guidelines and operational manuals for each business using the database of thousands of past incidents we have accumulated and the research data analyzed internally. Even if a training program already exists, it is often the case that recent trends in online controversies are not reflected, so we also propose reviewing the guidelines and refining the operational manuals. Additionally, if necessary, we can provide explanations of the SNS usage guidelines and operational manuals to your employees. 【Solutions】 ■ Development of original SNS guidelines and operational manuals for each company ■ Proposals for reviewing guidelines and refining operational manuals ■ Possible explanations of SNS usage guidelines and operational manuals *For more details, please refer to the related links or feel free to contact us.

• Employee training

"Kai" is a review response site that provides a platform to accurately convey facts in response to incorrect information (reviews). Our experts investigate and analyze reviews from various review sites to identify those that require rebuttal. We create a dedicated page for your company within "Kai" and support the writing of convincing content through interviews with your company, assisted by a dedicated writer. For issues that have been resolved, we explain the situation; for those that are factually incorrect, we provide rebuttals; and for matters that need improvement based on facts, we express apologies and a willingness to improve. We also offer monitoring and reporting for various review sites. 【Service Flow】 STEP 01. Pick up your company's reviews STEP 02. Create a new review response site (page) STEP 03. Support the creation and posting of factual explanations, rebuttals, and apology drafts STEP 04. Regularly monitor new reviews and create and post factual explanations, rebuttals, and apology texts as needed STEP 05. Implement SEO measures to ensure high visibility for searches like "Company Name + Reviews" and "Company Name + Reputation" *For more details, please download the PDF or feel free to contact us.

• Other Management Services

"Flame Insurance" is a service that prepares for unpredictable online rumors and defamation that can cause a backlash at any time and for any reason. As it is an insurance-attached service, it differs in response speed from other services that require filing an insurance claim after a backlash occurs. It allows for immediate countermeasures against a backlash, enabling early stabilization, and is characterized by a shorter time until insurance payments are made. [Features] ■ Insurance-attached ■ Our company implements immediate countermeasures ■ Shorter time until insurance payments ■ Comprehensive coverage from monitoring to countermeasures ■ Four plans tailored to meet needs *For more details, please refer to the PDF materials or feel free to contact us.

• Other Management Services

At Siempre, we offer branding SEO (reverse SEO) services. We have been implementing measures specialized in designated keywords for over 10 years, with a track record of over 3,000 keywords. Additionally, we provide comprehensive support that includes areas beyond branding SEO. The use of the Web Risk Knowledge Cloud (a database for deletion request documents) is also available. 【Features】 ■ Many specialized writers on staff ■ Official SNS management agency (optional) ■ Proven results in designated keyword measures ■ Comprehensive risk management available ■ Support for de-escalation requests *For more details, please refer to the PDF materials or feel free to contact us.

• SEO Tools

At Siempre, we offer strategies for managing Google Maps reviews. We investigate and analyze the reviews posted on your store's Google Maps over the past six months, including "silent complaint identification" and "monitoring of social media, bulletin boards, and blogs." Additionally, we aim to achieve higher visibility on Google Maps to facilitate matching between your store and customers. 【Proposed Measures】 ■ Silent complaint identification ■ Daily post checks and real-time analysis ■ Complaint handling to encourage return visits from dissatisfied customers ■ Monitoring of social media, bulletin boards, and blogs with crisis management support ■ Support for customer attraction through MEO strategies *For more details, please refer to the PDF document or feel free to contact us.

• IoT