ネスティ List of Products and Services

"G Answer Navi" is an inquiry and complaint response and escalation system that allows anyone to provide the same quality of response in real-time based on a shared database of inquiry, complaint information, and repair requests. It enables the management of information that was traditionally communicated through paper, fax, phone, or verbally using a unified interface. By referring to customer profiles, past interaction histories, and purchase histories, the entire organization can work together to provide accurate and speedy responses, thereby enhancing customer loyalty and satisfaction for existing customers. 【Features】 ■ Records inquiry and complaint details and visualizes information ■ Builds a CTI (simple call center function) while utilizing existing PBX ■ Thoroughly manages status as an organization to prevent missed responses ■ Achieves "visualization" by allowing various information to be displayed on a portal screen ■ Seamless integration with core systems, etc. *For more details, please download the PDF or feel free to contact us.

• CRM (Customer Relationship Management System)
• Other Software

"PeGasusF1" is a comprehensive sports club system that can be utilized according to scale and needs, from managing multiple stores centrally at headquarters to large-scale configurations. It is also available as a cloud-based system (ASP) that can be used without owning a dedicated server. Various integrations with surrounding systems are possible, and it excels in functionality expansion. Server management and data backup are handled by our company, so you can use it with peace of mind. 【Features】 ■ Excellent operability with a touch panel ■ Rich inquiry and reference functions for member information ■ POS register function can be integrated with the system for accurate processing without errors ■ Supports cashless transactions within the facility ■ Introduction of a points service allows for management and analysis of customer information, among other features. *For more details, please download the PDF or feel free to contact us.

• Membership management and payment management system
• Reservation Management System

"G Staff NS" is a personnel dispatch management system that can comprehensively manage everything from staff registration management to invoicing and payments. It provides a front-end system for information that is used at the forefront of sales and coordination, accessible via the web, making it easier to use. It also enhances support for complex back-office operations, thereby providing more meticulous business assistance. Additionally, it offers customization options for unique user requirements and scalability designed for large-scale network use, achieving overall system optimization. 【Features】 ■ Design focused on compliance ■ Improved work efficiency through visualization ■ Covers a wide range of functions in the personnel business ■ Extensive system integration *For more details, please download the PDF or feel free to contact us.

• Attendance management system

"G Sales 2.0" is a sales support system designed for salespeople themselves, featuring market selection functions based on market strategies to determine target customers, as well as a database of sales activities and customer information to navigate sales efforts. It supports enhanced communication with managers and planned sales development based on information such as negotiation workflows and negotiation checkpoints. By realizing the "visualization" and "sharing" of sales activities and making the most effective use of that information, it contributes to strengthening sales capabilities. 【Features】 - Strengthens sales capabilities through the "visualization" and "sharing" of sales activities - Supports rapid management decisions through accurate performance management - Focuses on usability to create an SFA that customers can "use" with both packaged and custom solutions *For more details, please download the PDF or feel free to contact us.

• SFA (Sales Support System)