インフォテック・サービス List of Products and Services

At a major property and casualty insurance company, there were issues with the time-consuming tasks of document processing and shipping, which prevented them from focusing on their core business. They also expressed a desire to reduce operational costs for various tasks. In response, we proposed the introduction of our "System Center Operations," which utilizes our PDCA (Plan-Do-Check-Act) approach for daily business process analysis and improvement, along with ITIL-based operational business processes. By outsourcing non-core business activities to us, we improved system monitoring to a 24/7 operation and optimized the processes for printing, processing, and shipping, achieving overall visibility of operations and reducing operational costs. After implementation, we successfully created a system that allows them to focus on their core business, and the visibility of tasks has led to improved work quality. **Effects After Implementation:** - Ability to monitor system operation status 24/7, 365 days a year - Rapid recovery during incidents - Efficient and accurate execution of printing, document processing, and shipping tasks based on ITIL operational business processes - Improved work quality through task visibility - Reduction in labor and operational costs through the introduction of support tools *For more details, please refer to the PDF document or feel free to contact us.*

• Other Software

A certain property and casualty insurance company faced issues such as the existence of multiple NT domains, leading to increased management workload, and frequent failures due to aging servers. In response, we proposed the introduction of a comprehensive "Total Support Service" that covers everything from consulting to system implementation and operational support. By utilizing ADMT, we achieved a transition to an Active Directory single domain without burdening the users, resolving various issues through file server consolidation and measures against information leakage. Even after implementation, we maintain a reliable IT environment for business operations through collaboration between on-site infrastructure managers and our consultants, with a focus on the PDCA cycle. **Effects After Implementation** - Significantly reduced management workload that was previously incurred for each domain. - Achieved suppression of failure occurrence rates, addressed vulnerabilities, and established a rapid recovery system. - Set capacity limits for each directory, overcoming chronic capacity shortages. - Implemented operational design and continuously operated maintenance tasks with on-site infrastructure managers. *For more details, please refer to the PDF document or feel free to contact us.*

• Other Software

Our company has experienced engineers in business application development who will work closely with our clients to support the implementation of RPA. We handle WinActor and UiPath, which boast a high market share in Japan, and provide comprehensive support from implementation to operation. Please feel free to contact us if you have any inquiries. 【Features】 ■ Reduction of manual work and shortening of lead times ■ Improvement of business quality through the reduction of human errors ■ Cost-effective business improvement without system modifications *For more details, please download the PDF or contact us.

• RPA