JAL インフォテック List of Products and Services

Shinanen Co., Ltd. has implemented the IT asset management tool "PalletControl" to manage over 1,000 client PCs scattered across various locations. PalletControl, with its simple management structure and user-friendly interface, was very appealing as a means to quickly and reliably carry out the desired tasks. As a result of the implementation, we were able to achieve asset management that ensures flexible PC management through DHCP and software distribution that does not burden the personnel. [Overview] ■Challenges - In a work environment with varying IT skills, there was a need for more flexible client PC management and efficient, secure software distribution. ■Background - Evaluated for its ease of use, simple screen layout, and flexible software distribution capabilities. ■Effects - Achieved asset management that ensures flexible PC management through DHCP and software distribution that does not burden the personnel. *For more details, please refer to the PDF document or feel free to contact us.

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Sanai Petroleum Co., Ltd. has migrated all of its business PCs, totaling around 1,000 units, to Windows 10. Here is an introduction to the case where "PalletControl" was utilized during this process. First, we began by using a portion of the business PCs to conduct migration tests from Windows 7 to Windows 10 using PalletControl. We were able to migrate all PCs smoothly, and during the tests, we could operate intuitively without referring to the manual. Based on the results of the tests, we were confident that we could not only solve issues related to file distribution but also fully utilize its features in various scenarios of PC operation management, leading to the decision to implement it. [Overview] ■Challenges - Planning the migration of all business PCs to Windows 10 - Whether it is possible to migrate and operate while maintaining the traditional workgroup management ■Background - Ability to solve issues related to file distribution - Equipped with an excellent GUI *For more details, please refer to the PDF document or feel free to contact us.

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Yamanashi Prefecture introduced the IT asset management software "PalletControl" in 2003, and in 2019, it will upgrade to the latest version, "PalletControl 9," along with the update to PCs equipped with Windows 10. This version not only integrates with WSUS but also supports updates for Windows 10. Additionally, the help desk function, which could only be specified by IP address as previously requested, can now be accessed by specifying the client name. It also allows for the retrieval of information such as groups and attributes in conjunction with Active Directory, which is expected to improve the efficiency of PC operation management tasks. [Challenges] ■ The need for flexible responses in system management environments ■ The necessity for tools that address specific needs *For more details, please refer to the PDF document or feel free to contact us.

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In Niigata Prefecture, we have introduced the IT asset management and information leakage prevention tool "PalletControl with InterSafe ILP" for approximately 8,000 PCs used by staff. In addition to functions such as asset management and ledger creation, we highly value its ability to manage licenses and control external devices like USB memory. Furthermore, the capability to support a large number of PCs, around 8,000, and the ability to obtain information from Active Directory were also key factors in our decision. 【Overview】 ■Challenges - Strengthening PC management as the foundation for operations - Preventing information leakage via USB memory ■Background - Comprehensive functionality and flexibility ■Effects - Utilizing the time gained from improved management for more upstream tasks *For more details, please refer to the PDF document or feel free to contact us.

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The Fourth Bank, established in the sixth year of the Meiji era, has introduced the IT asset management solution "PalletControl" in anticipation of a major update to Windows 10. Challenges such as simplifying the configuration changes for business terminals and obtaining logon/off times have been demonstrated as achievable by utilizing a dedicated program customized specifically for the bank. Shortly after the implementation, when terminal updates were conducted, there were no inquiries from users, and the process was carried out very smoothly. [Challenges] ■ Major update to Windows 10 ■ Installation and configuration changes of business applications for business terminals and dedicated terminals at service counters ■ Simplification of configuration change tasks for business terminals (file updates, password unlocks, etc.) ■ Obtaining logon/off times *For more details, please refer to the PDF document or feel free to contact us.

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"Ji-Phone" is an IP platform solution that encompasses a wide range of features necessary for advanced contact centers, combining future potential and scalability. It enables the realization of multi-channel, multi-site, and disaster recovery support. Additionally, the adoption of an open platform eliminates the need for dedicated hardware. Many features are available that contribute to improving customer satisfaction (CS) and employee satisfaction (ES). Furthermore, it also possesses flexible scalability, allowing for quick responses to relocations and expansions. 【Features】 ■ All-in-one platform ■ Multi-channel support ■ Abundant historical reports ■ Excellent scalability with an all-software architecture ■ GUI-based easy call flow configuration tool ■ Expertise provided from experience in building and operating call centers across various industries *For more details, please refer to the PDF document or feel free to contact us.

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"PalletControl 9" is software designed for corporate IT administrators that allows for automatic management of configuration changes and PC asset information for PCs managed within the company. It enables real-time monitoring of the PC's status and appropriately controls the distribution of software. Additionally, it protects PCs with a feature that restores settings, anticipating changes to browser settings caused by malware. 【Features】 ■ Speed: Pursuing real-time capabilities for "viewing" and "distributing" ■ Lightness: Streamlining communication with reduced load ■ Strength: Backing up security measures *For more details, please download the PDF or feel free to contact us.

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