マンハッタン・アソシエイツ List of Products and Services

Seamless Interconnection for Comprehensive Optimization Manhattan Active Supply Chain enables the innovation and optimization of complex distribution and transportation operations by providing practical visibility across the entire network. Dedicated features are available for various industries, including food distribution and retail, life sciences, apparel and footwear, high-tech electronics, third-party logistics, and more. Manhattan's Active Supply Chain enhances productivity within the warehouse, optimizes equipment utilization, and improves employee engagement. It also possesses the responsiveness to adapt to fluctuations in demand. With logistics center technology that offers ease of use and flexibility akin to a smartphone app, employee work speed increases, and the management efficiency of managers and administrators improves. *For more details, please download the PDF or contact us.*

The experiences that customers seek are as diverse as individual personalities. One of the wonderful experiences that customers may envision is a sense of closeness to the brand through high-touch communication. If we could recommend products that align with their preferences based on previous purchase history, the customer's purchase rate would increase. Alternatively, if we can provide such services to customers seeking convenience, they may return to shop with us repeatedly. To serve customers better, it is essential to seamlessly integrate physical stores, online platforms, and mobile services, offering a wide range of fulfillment options from same-day shipping to home delivery. Additionally, we must not forget about customers who want to finish their shopping as quickly as possible or those who might abandon their purchases without hesitation if there are long lines at checkout. *For more details, please download the PDF or contact us.*

Manhattan Active Inventory provides a centralized integrated view to examine a company's inventory strategy from all angles. From annual financial planning to daily replenishment orders and regular corporate planning adjustments, Manhattan Active Inventory offers the tools necessary to maximize value and profit from a company's inventory investment strategy, supporting the company's Push Possible. Towards the Era of Omnichannel Inventory Optimization Improving service levels to increase sales while controlling safety stock. This concept has been the foundation of inventory optimization for decades. However, in the era of digital commerce and omnichannel fulfillment, the approach to inventory optimization has fundamentally changed. Inventory is now utilized in real-time and in new, different ways, rendering most of the inventory management methodologies widely used today outdated. In this new realm, old methods no longer apply. Manhattan Active Inventory provides new perspectives and innovations to tackle today's omnichannel inventory challenges.

Nitori Holdings Co., Ltd., a global company that covers a wide range of areas from material procurement, production, retail to logistics, has introduced the Manhattan Warehouse Management System (WMS) at one of the largest logistics centers in Japan, the Kansai Logistics Center. In a situation where a chronic labor shortage is a problem, Nitori aims to standardize its operations by utilizing our WMS solution, thereby improving the efficiency and processing capacity of its entire logistics network. Please watch the introductory video. *For more details on the press release, you can view it through the related link.

At DAVID’S BRIDAL, a company specializing in bridal-related services, there has been a rapid increase in order volume due to the growing burden of order processing, but there was no real-time visibility of inventory to guarantee scheduled deliveries. The company also had a desire to "grow from a mid-sized business to a top-level bridal retail company in the United States." Therefore, after establishing the foundation of the supply chain through Warehouse Management (WMS), they implemented Distributed Order Management. They strengthened order fulfillment, successfully automated supply chain processes, and expanded retail operations, achieving nearly 100% accuracy in order delivery. [Case Summary] ■ Implementing Company: DAVID’S BRIDAL ■ Headquarters: Conshohocken, Pennsylvania ■ Facilities: Approximately 300 stores across the United States, with headquarters and logistics center in Pennsylvania *For more details, please refer to the PDF document or feel free to contact us.

Pet Supplies Plus, which has over 500 stores across the United States, needed a warehouse management system (WMS) that could provide agility to respond to market changes and innovation to meet customer demands. To ensure the establishment of an optimal omnichannel operation for pet supply retailers, they implemented the cloud-native warehouse management system "Manhattan Active Warehouse Management" as the foundation. It is crucial for the supply chain to be scalable and flexible to keep promises to customers. This system can adequately adapt to such changes. [Case Overview] ■ Implementing Company: Pet Supplies Plus ■ Facilities: Over 500 stores nationwide and one distribution center in Seymour, Indiana *For more details, please refer to the PDF document or feel free to contact us.

Every element of the purchasing process is important, but it is believed that getting the final interaction point in the buyer's journey right, which occurs after the purchase, is the most crucial. In fact, "86% of customers say that the experience after the purchase has the greatest influence on their decision to choose the same brand again." Customers often feel they have the least control at this final stage. If there is a unified approach to customer service in the purchasing process, the time spent waiting for the product after clicking "purchase" can be significantly reduced, alleviating stress. The problem is that many retailers struggle to instill confidence in customers regarding the post-purchase process.

"Manhattan Active Warehouse Management" is a cloud-native warehouse management system (WMS) that boasts high stability and scalability. It distinguishes processing methods based on order types such as BtoB orders, store replenishment orders, and e-commerce orders, and supports "order streaming," which assigns appropriate work sequences and workers. Additionally, it features a "Warehouse Execution System (WES)" that enables integration with handheld devices and robots within the warehouse, and a "machine learning function" that allows for processing that takes into account the time and changes in conditions related to outbound shipments, contributing to the automation of warehouse management, sharing of inventory across multiple locations, and reduction of duplicate investments. 【Features】 ■ Capable of processing various order types in bulk ■ High redundancy and scalability composed of microservices ■ Versionless system that allows access to new features without the need for upgrades ■ Proven track record with major footwear manufacturers and others *You can view product materials and case studies via PDF download. Please feel free to contact us for inquiries.