Hmcomm List of Products and Services

"ZMEETING" is an AI meeting minutes creation tool that allows anyone to easily create minutes automatically with just a computer, without the need for complicated settings. By passing the meeting audio through our emotion recognition engine, it can recognize the atmosphere (emotions) of the meeting, making it effective for meeting analysis. (Available only in MEDIUM and LARGE plans) Additionally, our patented technology, based on unique voice processing technology, realizes "visualization of meetings" based on automatic minute creation. The voice recognition rate is over 90%, contributing to smooth minute creation. [Reasons to Choose Us] ■ Voice Recognition Accuracy: Voice recognition rate of over 90% ■ Cost-effectiveness: Not only does AI minute creation reduce costs, but the contracted time can also be shared among everyone. ■ Security: Strong security features protect internal information. *For more details, please download the PDF or feel free to contact us.

• Video conferencing system
• Other Software

"FAST-D" is a technology that extracts various sound features and analyzes them using machine learning techniques, serving as an abnormal sound detection solution that accommodates the analysis of all non-verbal sounds. By enabling semi-automatic generation of learning models, it allows for the creation of learning models in a short time frame. If you wish to perform complex processes such as machine stoppage or alarm activation, it is also possible to integrate with APIs to incorporate abnormal detection functions into your business applications. 【Features】 ■ Capable of creating, retraining, and managing learning models for "AI abnormal sound detection" ■ Can be executed automatically ■ It is not always necessary to conduct demonstration experiments ■ Utilizes machine learning algorithms based on our expertise ■ Allows for the implementation of abnormal sound detection in the field in a shorter period *For more details, please refer to the PDF materials or feel free to contact us.

• Other PCs and OA equipment
• Other Software

"VContact" is a system that recognizes customer voices in real-time, transcribing conversations between operators and customers into text displayed on a monitor, automatically showing FAQs, and generating automatic summaries and FAQs after the conversation ends. We offer two implementation methods: "on-premises" for integration into the customer's system environment and "cloud-based" built on AWS. It captures packets from the PBX, performs real-time voice recognition, and comes standard with highly demanded features. [Features] ■Improves operator work efficiency ■Enhances response quality ■Analyzes customer feedback *For more details, please refer to the PDF document or feel free to contact us.

• Other PCs and OA equipment
• Other Software

"Terry" is an AI operator that responds to phone calls 24 hours a day, converting the content of received calls (customer name, callback phone number, and inquiry) into text using Hmcomm's proprietary voice recognition technology. Not only does it provide simple responses like a phone operator, but by customizing it, the AI can also handle complex operations such as order taking for mail-order services in call centers. [Features] ■ Increased customer satisfaction through high-quality responses ■ Improved operational efficiency through automated responses and text conversion ■ Prevention of missed opportunities by operating 24/7, 365 days a year *For more details, please refer to the PDF document or feel free to contact us.

• Other PCs and OA equipment
• Other Software

The abnormal sound detection platform service reduces various risks through AI abnormal sound detection. By predicting risks through changes in sound and preventing them in advance, management quality is improved. It can also address labor shortages and production yield issues. 【Usage Scenarios】 ■ Preventive maintenance for automotive motor drive systems ■ Support for the protection, safety, and disaster prevention of vulnerable individuals ■ Preventive maintenance and early response for machinery and manufacturing equipment *For more details, please contact us or download the PDF materials to view.

• others