スターフレグランス List of Products and Services

Solution to the Odor Problem from the Drainage Pipes In a store in Osaka, the long-standing issue of unpleasant odors rising from the drainage pipes since its opening has been resolved by Star Fragrance's "Scent Direct." Its deodorizing power is attracting attention for being able to eliminate the smell of tobacco that has permeated the store for many years. Due to the structural issue of being in a basement floor, addressing the sewage odor from the drainage pipes near the restrooms had been a long-standing concern. Entering its seventh year since opening, the female staff, led by the store manager, began tackling the long-standing issue of drainage pipe odors. They tested various products for a month each. The ozone method was chosen, but it left a disinfectant-like smell, while Star Fragrance's "Scent Direct" was selected. The decisive factor was that the odor coming from the drainage pipes itself disappeared, and the ability to select from over a hundred different fragrances. The female staff noted that the product has a proven track record in luxury hotels around the world and provides a sense of luxury when entering the hotel. In the confined space, various odors had been mixing and causing discomfort, but that has been resolved. There has been a surge in inquiries as it can also eliminate the tobacco smell that has permeated the walls and ceilings after the establishment became completely smoke-free.

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We have started an environmental sanitation business. In spaces that somehow feel comfortable, a subtle, high-quality fragrance lingers. It is the understated and refined scent that creates a memorable and pleasant special space. Of course, by prominently featuring a high-quality fragrance, we can create a strong impact that differentiates us from other stores and helps establish a brand image. Our company uses fragrances from ScentAir, which has numerous achievements worldwide, to offer various proposals for creating workplace environments that meet domestic needs. We select fragrances using our extensive know-how cultivated from experience in over 3,500 facilities (stores) across various industries in Japan. We will provide suggestions for easy and low-cost environmental improvements, including a one-week free demo using actual equipment. 【Main Installation Locations】 ◎ Office ◎ Store Interior ◎ Changing Room ◎ Conference Room ◎ Break Room ◎ Entrance ◎ Elevator Hall ◎ Showroom ◎ Reception ◎ Smoking Area 【Expected Effects】 ◎ Improved concentration of employees and staff ◎ Increased work efficiency ◎ Positive impressions ◎ Relaxation ◎ Mitigation of complaints

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• Air conditioning equipment
• Ventilation and smoke exhaust equipment

Our company offers a "scent presentation solution" that provides a pleasant space through "fragrance" using ScentAir products. 75% of the emotions we experience daily are influenced by what we smell. Through "scent," we contribute to enhancing corporate image and customer satisfaction. ★ You can download materials explaining the importance of scent presentation and case studies ★ [Featured Cases *Partial List] ■ Car dealerships and showrooms ■ Apparel ■ Department stores and shopping malls ■ Bridal ■ Mobile phone shops *For more details, please refer to the PDF materials or feel free to contact us.

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• Spatial Design
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We are a sponsoring member of the Applied Neuroscience Consortium. We are participating in the JST Future Society Creation Project. https://www.jst.go.jp/mirai/jp/ We are actively engaged in research primarily focused on the human sense of smell.

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【Types of Businesses Introduced】 Golf courses Golf driving ranges Golf equipment stores Simulation golf stores All of these have been introduced with the primary purpose of "deodorization," which is our company's specialty. The expected effects of the introduction vary depending on the type of business. Due to the frequent visits from competing companies, we will keep this information confidential. If you are interested, please feel free to contact us.

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We have a track record of over 3,500 facilities (stores) as of the end of December 2019. 1. Pachinko industry: Over 1,400 stores 2. Public gambling and sports venues: Over 50 stores 3. Hotels and inns: Over 1,000 stores 4. Hospitals and nursing-related facilities: Over 300 facilities 5. Beauty-related facilities and stores: Over 300 stores 6. Wedding and funeral-related facilities: Over 400 facilities 7. Office and building-related: Over 200 companies

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Increased work efficiency Increased motivation Time passes quickly When asked if this can be achieved through fragrance, we propose, "There is a possibility, so let's definitely do a [demo]!" *For more details, please feel free to contact our company.

• Spatial Design
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• Air conditioning equipment

According to a certain research result... A relaxing space for people is "an environment with minimal stimulation for all five senses." It seems that time also feels shorter in such spaces. Please let us help you create a comfortable and relaxing environment. *For more details, please feel free to contact our company.

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A design with a sense of luxury... Refreshing decorations... While visual elements are important, enhancing the atmosphere and image by incorporating scent is even more effective. We offer over 200 types of fragrances! From these, we will propose options that align with your requests. *For more details, please feel free to contact us.*

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In today's world, where images and sounds flow everywhere in the streets, expressing this through the five senses would refer to sight and hearing. There are already a variety of products being manufactured and sold, and it can be said that the market is saturated. However, what about the other senses? While there are products related to taste and touch, products related to smell have not yet been widely introduced throughout Japan. Nevertheless, as you may have already noticed, products related to smell are undoubtedly necessary "things." According to a certain research result... a relaxing space for people is one that has "a low level of stimulation for all five senses." It seems that time also feels like it flows more slowly in such an environment. When it comes to scents, many people may have the image of strong perfumes, but the scents we handle are low in irritation, have deodorizing effects, and possess excellent neutralizing capabilities. Let us help you create a comfortable and relaxing space. *For more details, please refer to the PDF document or feel free to contact us.*

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As an example, major sports clubs adopt a clean, refreshing, and luxurious scent in their changing rooms, not to add fragrance but to prevent unpleasant odors, allowing customers to comfortably "prepare" and "clean up" without any sense of discomfort, which has received positive feedback for providing a pleasant experience from start to finish. Sports clubs and fitness gyms differentiate their scents according to various areas within the facility. Using the same scent in all locations, such as the "reception/front desk," "changing room," and "restroom," does not contribute to improving customer satisfaction or employee satisfaction. Our ability to make such proposals stems from the fact that our company specializes in fragrances. Not all scents (fragrances) are the same!

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Have you ever thought about staying at a hotel that you would like to try, only to find it has a musty smell or unpleasant odors coming from the floors and carpets? Everyone must think about wanting to work in an office building like a luxury hotel. Until now, the office buildings we have introduced have all had entrances like those of high-end hotels, but recently, we have also seen an increase in installations in very ordinary office buildings. In an actual issue encountered in an office building in the city, there was a musty smell and unpleasant odors embedded in the carpets, and from the request to eliminate that, we installed Scentair, which our company handles, and it completely eliminated the unique unpleasant odors of the building. We received feedback that it created an atmosphere and comfort similar to a luxury hotel, refreshing, healing, and motivating. Not all fragrances are the same...! Currently, the number of installations is significantly increasing.

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In such facilities, the majority of the fan base consists of middle-aged and older individuals, and they have been troubled by issues such as customers' body odors and the musty smells of aging buildings (including odors that cling to staff clothing). However, pachinko parlors and off-track betting venues have successfully tackled this problem. Moreover, as improvements in tobacco odors become necessary, it is certain that further issues will arise. Due to the large size of these establishments, it is considered difficult to resolve problems solely with the introduction of air purifiers, ozone deodorization, or hypochlorous acid. Our company has over 1,300 successful implementations in pachinko parlors and public sports venues/off-track betting venues.

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- I accidentally smelled the perfume that my ex-lover used to wear and remembered the time we were together. - When I smell incense, memories of the time I spent with my grandmother come flooding back. ~ Do you have any similar experiences related to scents? ~ The sense of smell is said to be the most primitive of the five senses and has a significant influence on emotions and decision-making. Scents have the power to evoke emotions and memories that cannot be controlled by human reason. *For more details, please feel free to contact us.*

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There are various methods for deodorization and odor reduction. ■ Air purifiers ■ Ozone deodorization ■ Hypochlorous acid ■ Air fresheners ■ Deodorizing sprays Each of these plays an excellent role. Even after trying all these different methods, you may feel discomfort, find that none of them are effective, feel that there is no differentiation, or struggle with the odors that arise... Why not try the methods we propose for deodorization and odor control? *For more details, please refer to the PDF document or feel free to contact us.*

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Various sensations that are still immeasurable - Luxury - Comfort - Refreshing - Relaxation - Pleasant etc... We are seriously considering and proposing what can be achieved through scent, such as improving customer satisfaction and employee satisfaction. The sense of smell is one of the five senses of humans. While scent is commonplace in the world, Japan is still a market that has much potential ahead. Star Fragrance Co., Ltd. will continue to pursue fragrance marketing.

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Spatial performance and olfaction. When it comes to "fragrance products," there is a wide range of quality, and lacking any one of the three important points is unacceptable!! ■ A pleasant, high-quality, elegant scent ■ Sufficient diffusion in the space ■ Safety Meeting all three of these criteria simultaneously and thoroughly is what sets Centair apart from other companies' products.

• Spatial Design
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Are you facing any of these issues at your workplace? "The smell of tobacco is leaking, and I can't concentrate on my work..." "I can't get rid of the smell with air purifiers or commercial deodorants..." "I received complaints from employees about the odor..." Our company solves these concerns with [fragrance]. [Fragrance], which is directly linked to memory and engages our five senses, plays an important role in our experiences. We respond to requests for improved customer satisfaction, reduced complaints, and increased contracts not just by simply adding fragrance, but through "deodorization" and "spatial enhancement." [Features of our product "Scent Air"] ■ Proven track record with a world-class market share ■ A wide variety of fragrances available ■ IFRA (International Fragrance Association) certified ■ Numerous patents obtained ■ Original customization available *For more details, please refer to the PDF document or feel free to contact us.

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Star Fragrance Co., Ltd. is a fragrance specialty company established to spread the products of ScentAir in Japan. Please feel free to consult us for any purpose, such as deodorization, branding, sales promotion, or image creation. To achieve various goals for our customers and to provide comprehensive after-sales service, we have strong sales agents nationwide, and we will propose space solutions together. 【Products Offered】 ■ ScentDirect ■ ScentWave ■ ScentStream, etc. *For more details, please download the PDF or feel free to contact us.

• Spatial Design
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We would like to introduce examples of the introduction of fragrance experiences and their effects. With the aim of branding, sales promotion, improving customer satisfaction, and enhancing employee satisfaction, we have implemented this at car dealerships (automotive-related companies). The unique fragrance experiences at the car dealerships greatly contributed to brand differentiation, leaving a positive impression on visiting customers, and also proved effective in reducing stress for the employees working there. 【Examples】 ■ Implementation location: Car dealership (automotive-related companies) ■ Purpose: Branding, sales promotion, improving customer satisfaction, enhancing employee satisfaction ■ Effects - Greatly contributed to brand differentiation - Positive impression on customers - Reduced stress for employees ■ Actual cases: Mercedes, BMW, Volvo, Maserati, Lexus, Nissan, Mazda *Specialized agencies are available nationwide. Please feel free to contact us.

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We would like to introduce examples of the implementation of fragrance design and its effects. It was introduced to a bank with the aim of reducing complaints, increasing contracts, and improving customer and employee satisfaction. By providing a pleasant fragrance in addition to magazines for waiting customers, we created a "space that doesn't make them feel like they're waiting," and further established a favorable image such as "I feel calm when I go to that bank." 【Example】 ■ Implementation location: Bank ■ Purpose: Reduce complaints, increase contracts, improve customer and employee satisfaction ■ Effects - Created a space that doesn't make them feel like they're waiting - Established a favorable image ■ Actual case: Mizuho Bank, several locations in Tokyo (our competitor's product) *For more details, please refer to the PDF materials or feel free to contact us.

• Spatial Design

We would like to introduce a case study on the effects of introducing scent experiences in hotels. This initiative was implemented with the goals of branding, improving customer and employee satisfaction, and addressing odor issues. Currently, hotels around the world are using fragrances from ScentAir in their lobbies, and we have developed a unique branding strategy by uniformly using an original scent. With the increasing number of inbound tourists, many domestic hotels and ryokans are now making this a must-have item. Additionally, it has also been introduced in gourmet shops and public sports venues (such as bicycle racing and off-track betting locations). 【Case Study】 ■ Implementation Locations: Various hotels ■ Objectives: Branding, improving customer and employee satisfaction, odor control ■ Effects - Avoiding the mixing of personal perfumes that create a unique odor - Developing a unique branding strategy by uniformly using an original scent in hotel lobbies worldwide as an odor control measure *For more details, please refer to the PDF materials or feel free to contact us.

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We are renewing the scented sachets (fragrance beads) and developing them as a new product. ■ Retail ■ Gift use ■ Souvenir use ■ Novelty distribution etc... It is also possible to deliver the finished product to your company with your specified package design, logo, etc. *Please feel free to contact us for more details.

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Here is an introduction to Stifam. *For more details, please refer to the PDF document or feel free to contact us.

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• Spatial Design

The "Scent Wave (Gas Aroma)" features an easy-to-read display panel that makes various settings very simple, and the strength of the fragrance can also be easily adjusted. By using the built-in 24-hour timer, you can finely set the timing for fragrance diffusion for each day of the week down to the minute. Additionally, it boasts excellent design, blending seamlessly into your interior. It demonstrates outstanding effectiveness in fragrance diffusion across a wide range of settings. 【Features】 ■ Easy-to-read display panel ■ Easy adjustment of fragrance strength ■ Excellent design ■ Equipped with a security lock function to prevent tampering ■ Outstanding effectiveness in fragrance diffusion across a wide range of settings *For more details, please refer to the PDF document or feel free to contact us.

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We would like to introduce the fragrance machines manufactured by ScentAir that we handle. "ScentDirect (Nano Particle Fragrance)" sprays liquid fragrance as a fine mist at the nano level. "ScentStream (Nano Particle Fragrance)" is a device that creates fragrance through ducted air conditioning, capable of reproducing a uniform and stable fragrance experience in large business premises. 【Features】 <ScentDirect> ■ Adjustable fragrance concentration (from 5% to 95% in 5% increments) ■ 24-hour programmable timer ■ Equipped with a fan and nozzle that can be adjusted at a 30-degree downward angle ■ Capable of rotating within a 90-degree horizontal range ■ Over 100 types of fragrances available for selection ■ Maintenance is conducted regularly by technical staff. ■ Installation proposals will be tailored to meet customer requests. *For more details, please refer to the PDF document or feel free to contact us.

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We will introduce examples of the introduction of scent design and its effects. It was implemented in banks with the aim of reducing complaints, increasing contracts, and improving customer and employee satisfaction. For customers who visit for repairs, procedures, or inquiries about operation methods and have to wait for a long time, we provide a pleasant scent in addition to music to create a "space where they do not feel irritated while waiting." 【Example】 ■ Implementation location: Mobile phone shop ■ Purpose: Reduce complaints, increase contracts, improve customer and employee satisfaction ■ Effects - Create a space where customers do not feel irritated while waiting - Establish a favorable image ■ Actual examples: Docomo Shop, au Shop *For more details, please refer to the PDF document or feel free to contact us.

• Spatial Design