三重リコピー株式会社 List of Products and Services

Introduction of a Web conferencing system connecting multiple locations within Mie Prefecture M Company, a car sales company in Tsu City, Mie Prefecture The company was conducting various meetings at its headquarters with people gathering from 16 locations within Mie Prefecture, but was considering the introduction of a Web conferencing system to reduce travel time and costs. 【Case Overview】 ■Challenges - Introduction of a Web conferencing system connecting multiple locations - Some locations had weak network environments ■Proposed Solutions - Proposal of a suitable Web conferencing system - Implementation of LAN (wired and wireless) construction at each location, along with support for remote technical consultations - Comprehensive support for the establishment of the Web conferencing system, including the improvement of network environments

• Video conferencing system

Our company offers customer support services such as "Network Support/Computer Installation Package." Network Support involves conducting an environmental survey, followed by support for the installation and maintenance of networks and servers. In the event of a problem, our technicians will visit the customer's location to respond quickly. Additionally, the "Computer Installation Package," where our technicians visit to handle everything from delivery to various settings, is a recommended service for those who want to implement computers in bulk at their company. 【Features】 <Network Support> ■ Support for the installation and maintenance of networks and servers after an environmental survey ■ Our technicians will visit the customer's location to respond quickly ■ Support fees can be contracted as an annual lump sum *For more details, please refer to the related links or feel free to contact us.

• Customer Support

Our company provides customer support such as "hardware maintenance/system support." As part of hardware maintenance, we offer maintenance services performed by our in-house staff. We also support regular inspections (on-site and remote) to prevent issues before they occur. In addition, we provide a wide range of support from setting up computers, tablets, and smartphones in the office to configuring various applications and providing operational guidance, all conducted by staff with specialized knowledge. 【Supported Items】 ■ Ricoh products (multifunction devices, copiers, printers, FAX, etc.) ■ Network cameras, webcams, LED lighting, earthquake-proof fixtures ■ Epson laser printers ■ Epson inkjet printers (in-store repairs only) ■ Multifunction device support services *excluding certain models *For more details, please refer to the related links or feel free to contact us.

• maintenance

We would like to introduce a case study of the implementation of network cameras to clarify multiple issues occurring on-site for a fisheries company. The company was exploring methods to address several problems occurring at remote locations, such as measures against unauthorized intruders on the premises of the fishing port and confirming the processing steps of products in the factory. They installed several security cameras and recording devices at both the factory and the fishing port. As a result, the work processes are recorded, allowing for the identification of the causes of mistakes afterwards. [Case Overview (Partial)] ■ Issues - Measures against unauthorized intruders on the premises of the fishing port - Confirmation of the processing steps of products in the factory ■ Proposal - Installation of several security cameras and recording devices at both the factory and the fishing port - Selection of cameras designed to withstand salt damage *For more details, please refer to the related links or feel free to contact us.

• Security cameras and surveillance systems

To utilize for company tours and technical training, we would like to introduce a case of installing network cameras within the factory for an electrical equipment manufacturer. We received inquiries from customers who want to show the flow of the production site during their factory visits, but are contemplating how to do so due to the presence of dangerous areas and confidential locations. They are also struggling with safety management and training methods for employees within the factory. As a solution to multiple challenges, several network cameras were installed within the factory. This has made it easier to check hazardous areas and ensure the safety of on-site personnel. [Case Overview (Partial)] ■ Challenges - Wanting to show the flow of the production site, but considering how to do so due to dangerous and confidential areas. - Struggling with safety management and training methods for employees within the factory. ■ Proposal - Installation of several network cameras within the factory. - Installation of large monitors along customer guidance routes. *For more details, please refer to the related links or feel free to contact us.

• Security cameras and surveillance systems

We would like to introduce a case where we proposed a comprehensive approach to the digitization of documents, including operational methods, for a public interest corporation. We started with a thorough hearing of the flow, volume, and timing of document generation, established rules for digitization during scanning, and proposed an operational method that allows for immediate searching of necessary information. As a result, the time spent on post-processing after scanning and the difficulty in quickly finding stored documents were significantly improved. [Case Overview (Partial)] ■Challenges - The digitization (storage and sorting) of a large volume of documents was taking an enormous amount of time and effort. ■Proposal - Established rules for digitization during scanning and proposed an operational method that allows for immediate searching of necessary information. - Selected a document distribution system and a document management system as tools. *For more details, please refer to the related links or feel free to contact us.

• Data Entry

We would like to introduce a case where we supported the introduction of a suitable multifunction printer for a construction company. The company was using a small multifunction printer but was dissatisfied with the output speed and running costs, and was considering replacing it with a new model. We proposed a multifunction printer known for its output speed and running costs. By integrating with the cloud, we also achieved paperless reception of FAX. 【Case Overview】 ■Challenges - The company was using a small multifunction printer but was dissatisfied with the output speed and running costs. ■Proposal - We proposed a multifunction printer from Ricoh, known for its output speed and running costs. - By integrating with the cloud, we achieved paperless reception of FAX. ■Results - The time previously spent on the multifunction printer has been significantly reduced. *For more details, please refer to the related links or feel free to contact us.

• Multifunction printer

We would like to introduce a case study of a car sales company located in Tsu City, Mie Prefecture, that implemented a web conferencing system to connect multiple locations within the prefecture. The company was conducting various meetings at its headquarters with people gathered from 16 locations across Mie Prefecture, but was considering the introduction of a web conferencing system to reduce travel time and costs. We proposed an appropriate web conferencing system from several candidates. We carried out LAN construction at each location and provided support for remote technical consultations. The construction of the web conferencing system was entrusted to us, including the improvement of the network environment. 【Case Overview】 ■ Challenges - Implementation of a web conferencing system connecting multiple locations - Some locations had weak network environments ■ Proposal Details - Proposed a suitable web conferencing system - Conducted LAN (wired and wireless) construction at each location and supported remote technical consultations - Provided total support for the construction of the web conferencing system, including the improvement of the network environment *For more details, please refer to the related links or feel free to contact us.

• Video conferencing system

We would like to introduce a case where we supported a maritime passenger transport company's website in becoming smartphone-first. We proposed DS Brand's "Smart Blog," which is easy for beginners to use. The intuitive operation and the automatic generation of smartphone sites simply by creating a PC site were key factors in our decision. As a result, the website became very easy to read and use, and updating it became simple. Tasks that were previously handled by one knowledgeable staff member could now be shared. 【Case Overview】 ■Challenges - We wanted the website to be comfortably viewable on smartphones. - We wanted to utilize the website more as a communication tool. ■Proposal - We proposed DS Brand's "Smart Blog," which is easy for beginners to use. ■Results - The website became very easy to read and use. - Updating became simple, allowing for the sharing of tasks that were previously done by one person. *For more details, please refer to the related links or feel free to contact us.

• Other Software

We would like to introduce a case where our company supported the procurement and operation of one computer per student for elementary and junior high school students. In addition to the procurement and installation of the equipment, we also conducted training sessions for staff, as well as after-support and maintenance as a total package. As a result, we received positive feedback regarding the smooth introduction of a large number of tablets, and we were able to support the additional procurement of approximately 3,700 units in the summer of 2020 and about 2,800 units in the fall. [Case Overview] ■Challenges - There was a need to procure and operate one computer per student for elementary and junior high school students. ■Proposal - Conducted training sessions for staff, as well as after-support and maintenance as a total package. ■Results - Supported the additional procurement of approximately 3,700 units in the summer of 2020 and about 2,800 units in the fall. *For more details, please refer to the related links or feel free to contact us.

• Internet System

We would like to introduce a case where a Wi-Fi environment was established to connect users and their families at a care house dedicated to nursing care. The facility had prohibited visits from family members to users as a measure against the COVID-19 pandemic, but they considered the introduction of an "online visitation system" as part of their care for users and their families. Using the existing LAN cables, they installed a PoE passthrough-compatible access point. This allowed them to establish a Wi-Fi environment without the need for costly and time-consuming electrical or LAN construction work. 【Case Overview】 ■ Challenges - Consideration of the introduction of an "online visitation system" - Need to prepare the network environment before implementing the system ■ Proposal - Installation of access points using existing LAN cables - Establishment of a Wi-Fi environment without the need for costly and time-consuming electrical or LAN construction *For more details, please refer to the related links or feel free to contact us.

• Internet System

The introduction of the Ministry of Health, Labour and Welfare's scientific nursing care database "CHASE" has become urgent. We would like to introduce a case where business improvements were made for home care service providers. We proposed the introduction of Wiseman's nursing care system and promoted the use of iPads, with each helper having one, which enabled the prevention of record omissions and improved operational efficiency. After the implementation, we received feedback that the ability to input and share observations during visits on the spot minimized the loss of handwritten notes and communication oversights. [Case Overview (Partial)] ■ Issues - The introduction of a new nursing care system had become urgent. ■ Proposal Details - Introduction of Wiseman's nursing care system. - Promotion of iPad use, with each helper having one. *For more details, please refer to the related links or feel free to contact us.

• Other Software

As a measure to avoid the risk of COVID-19 infection, it has become a challenge for the machinery manufacturing industry to quickly establish a telework and remote work environment. We would like to introduce a case study of business improvement that was carried out for them. We built an external VPN connection environment and planned to integrate the company's internal phone system with smartphones for smoother phone support. Additionally, we proposed device management, application approval, and attendance management operations, and they implemented a system that allows them to understand their employees' working styles. [Case Overview] ■Challenges - Quickly establish a telework and remote work environment - Need for communication methods both inside and outside the company, attendance management for employees, security measures for laptops taken outside the office, and PC log management ■Proposal Details - Proposal for network infrastructure - Smooth customer support through the integration of mobile devices - Proposal for device management, application approval, and attendance management operations *For more details, please refer to the related links or feel free to contact us.

• Internet System

We provide "OA solutions" that lead to business improvements. For customers who are unsure about which office equipment to choose from the many available options, we offer consistent support from selecting, implementing, to maintaining office equipment tailored to their business needs. Additionally, we can also take care of office furniture and layout. We also handle LAN installation during office relocations or layout changes, so please feel free to consult us when setting up your new office. 【Products We Handle (Partial)】 ■ Multifunction printers ■ Copiers ■ Printers ■ Computers ■ Laptops *For more details, please refer to the related links or feel free to contact us.

• Office furniture

We provide appropriate IT solutions for "product management/accounting operations." For product management, we propose sales, purchasing, and inventory management software tailored to your industry, and we also offer the necessary servers and network connections for implementation as a complete package. For accounting operations, we suggest software suitable for your business from a variety of accounting and payroll software options. We also have software specialized for specific industries, such as construction and public corporations. 【If you have these concerns】 ■ I want to do something about handwritten invoices and delivery notes. ■ I want to create sales analysis materials in a short time. ■ I want to reduce the burden on clerks who create ledgers by hand. ■ I want to reduce accounting operations during year-end adjustments. *For more details, please refer to the related links or feel free to contact us.

• Sales Management System
• Accounting Management System

Our company provides appropriate IT solutions for "automation and efficiency of desk work/employee management." For customers considering the automation and efficiency of office operations to realize diverse work styles, we propose various RPA tools and BI tools. Additionally, regarding employee management, we recommend the introduction of a time recorder that allows attendance management on computers, which can also be integrated with various payroll software to prevent transcription and input errors. [For concerns like these] ■ We want to streamline administrative tasks to promote work style reform. ■ We want to introduce information analysis tools in the corporate planning department. ■ We want to accurately manage attendance and departure times. ■ We want to integrate attendance and payroll software. *For more details, please refer to the related links or feel free to contact us.

• Attendance management system

We provide appropriate IT solutions for "security/internal data sharing and information communication." Regarding security, we implement antivirus measures and establish firewalls. We can also handle software updates collectively. Additionally, for internal data sharing and information communication, we set up file servers to enable data sharing within the company. It is also possible to set access rights for certain data to manage it. [For concerns like these] ■ I want to protect computers and servers from viruses. ■ I want to prevent information leakage from the internal network. ■ I want to enable data sharing within the company. ■ I want to deepen communication within the company. *For more details, please refer to the related links or feel free to contact us.

• Entrance and exit control system

We provide appropriate IT solutions for "network connectivity/remote work." Regarding network connectivity, we build an optimal wireless LAN and wired LAN environment after investigating the situation. We handle everything from the setup of computers and routers to maintenance and support after implementation. Additionally, we offer proposals for an internet VPN environment that makes remote work easy to achieve. Please feel free to contact us when needed. 【For concerns like these】 ■ I want to be able to use a laptop freely within the company. ■ I want to increase the internet connection speed. ■ I want to access the company network from outside or from home. ■ I want to connect the headquarters and branch offices via a network. *For more details, please refer to the related links or feel free to contact us.

• Internet System

"ATLUS REAL" is a civil engineering estimation system that integrates accumulated data with various operations such as construction planning, cost, scheduling, and safety, achieving efficiency from bidding to completion. Developed under the seven concepts of speed, simplicity, accuracy, collaboration, reliability, sharing, and support, it features automatic analysis of incorporated design documents and bulk confirmation capabilities. Additionally, it accommodates client formats and allows for detailed settings. [Features] ■ Time reduction ■ Pursuit of accuracy ■ Intuitive operation ■ Comprehensive support ■ Integration with various operations *For more details, please download the PDF or feel free to contact us.

• Cost management and cost estimation software