サイエンスアーツ List of Products and Services

We would like to introduce a case study of the smartphone IP radio 'Buddycom' that we handle. JAL Engineering Co., Ltd. was using dedicated IP radios, but the radios were large and heavy, making them a burden for the maintenance staff who had to carry them. Since the maintenance staff already had smartphones for sharing maintenance information, they considered adopting our product as it could provide similar communication capabilities as the radios. After the introduction, the need to carry dedicated radios was eliminated, reducing the burden on the maintenance staff and saving several thousand yen per month per unit. 【Overview】 ■Industry: Airline ■Usage Scenario: Maintenance ■Start Date: February 2018 *For more details, please refer to the PDF document or feel free to contact us.

• Radios, walkie-talkies, and intercoms

We would like to introduce a case study of the smartphone IP radio 'Buddycom' that our company handles. At Tokai Railway Company, when sharing information, they used business mobile phones and in-vehicle PHS, which involved one-on-one conversations. This posed challenges such as taking time for all crew members to share information and the possibility of subtle differences in content during transmission. Therefore, upon learning that a group company of theirs had implemented our product as a means of information sharing, they considered that if it could similarly be introduced as an app for the crew, it would enable rapid information sharing without increasing the number of devices. They decided to implement it. After the introduction, it became easier to share information between crew members and with the command center. Additionally, the crew of other trains could now coordinate quickly without going through the command center, significantly improving customer service capabilities. [Overview] ■Industry: Railways ■Usage Scene: Shinkansen (Bullet Train) ■Start of Use: July 2018 *For more details, please refer to the PDF document or feel free to contact us.

• Radios, walkie-talkies, and intercoms

We would like to introduce a case study of the smartphone IP radio 'Buddycom' that our company handles. Last year, AEON Retail Co., Ltd. introduced approximately 20,000 smartphones in their stores, taking the first step towards the digitalization of their operations. However, due to a chronic shortage of staff in the stores, simply introducing smartphones made it difficult to provide adequate customer service. Therefore, they decided to implement our product with the aim of realizing "work style reform for employees." After the introduction, instances of tardiness and absenteeism during training and morning meetings decreased, and staff could quickly call for assistance at the cash register or for packaging, reducing the waiting time for customers. [Overview] ■ Industry: Retail ■ Usage Scenario: Store Operations ■ Start Date: August 2017 *For more details, please refer to the PDF document or feel free to contact us.

• Radios, walkie-talkies, and intercoms

"Buddycom" is a cloud service for future-oriented team communication that transforms the workplace. It enables communication using voice, video, and location information, along with a digital assistant powered by AI. You can utilize new features that leverage on-site data in collaboration with many ecosystem partners. 【Features】 ■Group calls ■Live casting ■Chat/Voice-to-text conversion ■Transceiver translation ■MAP calls *For more details, please refer to the PDF document or feel free to contact us.

• Radios, walkie-talkies, and intercoms