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Manhattan Active Comprehensive Platform

Providing a single view that links customer, order, and inventory-related information.

By adopting a common integrated model within the company, customer, order, and inventory-related information is provided in a single view that is interconnected, eliminating the need for stores, customer service, and logistics centers to use individually independent and uncoordinated platforms or solutions to achieve business goals. *For more details, please download the PDF or contact us.*

  • Inventory Management System

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Event management

To avoid delays in operations, support team members in real-time, including those in the warehouse, transportation, stores, procurement, as well as suppliers and carriers.

Proactively monitoring performance Using Event Management, teams can monitor millions of events daily. All stakeholders, from buyers to warehouse managers, delivery managers, and store employees, receive real-time notifications, allowing them to take proactive corrective actions to improve inventory control, inventory turnover, cycle time fluctuations, and warehouse productivity. *For more details, please download the PDF or contact us.*

  • Logistics and warehouse management systems

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Manhattan Active Inventory

Centralized Management View of Corporate Inventory Strategy

Manhattan Active Inventory provides a centralized integrated view to examine a company's inventory strategy from all angles. From annual financial planning to daily replenishment orders and regular corporate planning adjustments, Manhattan Active Inventory offers the tools necessary to maximize value and profit from a company's inventory investment strategy, supporting the company's Push Possible. Towards the Era of Omnichannel Inventory Optimization Improving service levels to increase sales while controlling safety stock. This concept has been the foundation of inventory optimization for decades. However, in the era of digital commerce and omnichannel fulfillment, the approach to inventory optimization has fundamentally changed. Inventory is now utilized in real-time and in new, different ways, rendering most of the inventory management methodologies widely used today outdated. In this new realm, old methods no longer apply. Manhattan Active Inventory provides new perspectives and innovations to tackle today's omnichannel inventory challenges.

  • Logistics and warehouse management systems

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Manhattan Scale

Supply chain technology that is scalable to match operational size and can be operational in a short period of time.

Agile and highly adaptable warehouse management solutions that solve the challenges of complex supply chain execution. Implementation locations are not limited to on-premises or cloud. You can access a refined set of tools and features at an affordable price, enabling you to achieve your goals. Enjoy a quick deployment, user-friendly and proven solutions, along with an interface that is easy to use with touch operations. The environment is highly configurable, minimizing the effort required from internal IT resources and contributing to TCO reduction. Choose the best deployment option for your business. You can select from various deployment options, including public cloud, private cloud, managed/hosting services, or on-premises, tailored to your needs, performance, and budget. It is also possible to use the cloud environment hosted by Manhattan. With Manhattan Cloud, upgrades are performed annually, ensuring that you always have access to new features. The cloud upgrade service includes an option for automatic migration to the next version for your specific customizations.

  • Logistics and warehouse management systems

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Invoice Process Management

Manhattan's highly flexible invoice management solution oversees invoice data across the entire warehouse.

The activity-based billing management software for 3PL providers, created by a 3PL vendor, offers high flexibility in Manhattan, applies time-based rules, oversees cost calculation and billing processes, and manages the overall invoicing process within the warehouse. *For more details, please download the PDF or contact us.*

  • Inventory Management System

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Supplier features

Rapidly improve communication and execution of business processes across logistics center operations and the entire upstream supply chain.

Suppliers are scattered around the world, conversing in different languages, operating in different time zones, using different currencies, and utilizing various technologies. However, they share the goal of delivering quickly to end customers while increasing profitability. Supplier Enablement features a secure, web-based portal that facilitates real-time collaboration among companies, suppliers, and other trading partners, regardless of location, language, or the supply chain systems they use. All suppliers need to use Supplier Enablement is an internet connection and a printer! Features and Functions Communication and Collaboration - Send group messages to trading partners to notify them of important information affecting the supply chain process. - Share important documents electronically with key partners. - Confirm receipt and track important documents. - Receive and store electronic documents sent by trading partners. - Monitor all important communications using a centralized vendor common portal.

  • Logistics and warehouse management systems

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Manhattan Active Omni

Not the wonderful experience you think, but the experience that the customer desires.

The experiences that customers seek are as diverse as individual personalities. One of the wonderful experiences that customers may envision is a sense of closeness to the brand through high-touch communication. If we could recommend products that align with their preferences based on previous purchase history, the customer's purchase rate would increase. Alternatively, if we can provide such services to customers seeking convenience, they may return to shop with us repeatedly. To serve customers better, it is essential to seamlessly integrate physical stores, online platforms, and mobile services, offering a wide range of fulfillment options from same-day shipping to home delivery. Additionally, we must not forget about customers who want to finish their shopping as quickly as possible or those who might abandon their purchases without hesitation if there are long lines at checkout. *For more details, please download the PDF or contact us.*

  • Logistics and warehouse management systems

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Enterprise inventory

Provide a real-time view of ordered, third-party owned/reserved inventory during the movement of all fulfillment locations within the company.

Enterprise inventory effectively and in real-time displays inventory information across all fulfillment locations of a company. By integrating global inventory data across the entire fulfillment network, retailers can maximize opportunities across all sales channels. Let's ensure you always know where products are located within the network. *For more details, please download the PDF or contact us.*

  • Logistics and warehouse management systems

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Maximize order profit margin and profitability.

Using intelligent optimization, evaluate many parameters related to fulfillment, transportation, stores, and customers in real time.

Adaptive Network Fulfillment (ANF) uses intelligent optimization to evaluate many parameters related to fulfillment, transportation, stores, and customers in real time, minimizing the impact on the in-store shopping experience and store employees while maximizing order profit margins and profitability. ANF is the final piece of the inventory puzzle for omnichannel retailers, enabling optimized sourcing in addition to providing visibility and availability views of global inventory. Since stores are one of the most important components of an omnichannel retailer's fulfillment network, it is necessary to adjust for the complexities and differences when using stores as opposed to logistics centers for fulfillment. In stores, additional considerations such as past performance in fulfillment, staff workload, in-store traffic, and inventory levels need to be evaluated. *For more details, please download the PDF or contact us.*

  • Logistics and warehouse management systems

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Reliable advisor

Build long-term relationships with customers.

Through Manhattan's clienteling, store teams can support customers at key points in their shopping journey. This allows for personalized attention and services before, during, and after their visit to the store. Clienteling is part of the same platform as Point of Sale, seamlessly providing digital sales assistance to store employees and promoting both sales and an excellent in-store experience. *For more details, please download the PDF or contact us.*

  • Logistics and warehouse management systems

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Store inventory

Improve store inventory accuracy and sales, and reduce product stockouts.

Due to the routine handling of products, the inventory accuracy at the store level remains at around 60 percent. Moreover, this was the case before the pressure from omnichannel fulfillment was applied. Activating the store network, which serves as a gateway for commerce often involving digital processing for products purchased online, is a top priority for delivering the omnichannel promise to customers. By ensuring store inventory accuracy, we can expand sales, reduce the risk of stockouts, and decrease the steps involved in in-store replenishment. Using mobile functionalities designed specifically for store employees for receiving and inventory management, we can handle processes such as store replenishment, orders from the website to the store, returns, and transfers for each shipment, case, carton, or item. With omnichannel commerce, the responsibilities of store employees have expanded beyond selling and providing services to customers, including accommodating options such as purchases from the online store, shipments from the store, and shipments to the store. *For more details, please download the PDF or contact us.*

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[Case Study on Warehouse Management System] DAVID'S BRIDAL

Enhancing order fulfillment! Introducing a case study that achieved nearly 100% accuracy in order delivery.

At DAVID’S BRIDAL, a company specializing in bridal-related services, there has been a rapid increase in order volume due to the growing burden of order processing, but there was no real-time visibility of inventory to guarantee scheduled deliveries. The company also had a desire to "grow from a mid-sized business to a top-level bridal retail company in the United States." Therefore, after establishing the foundation of the supply chain through Warehouse Management (WMS), they implemented Distributed Order Management. They strengthened order fulfillment, successfully automated supply chain processes, and expanded retail operations, achieving nearly 100% accuracy in order delivery. [Case Summary] ■ Implementing Company: DAVID’S BRIDAL ■ Headquarters: Conshohocken, Pennsylvania ■ Facilities: Approximately 300 stores across the United States, with headquarters and logistics center in Pennsylvania *For more details, please refer to the PDF document or feel free to contact us.

  • Warehouse Management System (WMS)

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Warehouse Management Implementation Example: Hibbett Sporting Goods Company

The combination of the Manhattan solution has automated the processes and improved efficiency.

Hibbett Sporting Goods, Inc. sells sporting goods, footwear, and apparel in 700 stores across 23 states. The company plans to open an additional 70 stores in 2008. This growth, combined with the corporate mission to customize products to meet local demand, posed significant challenges to the company's distribution operations. An initial assessment of Hibbett's distribution center revealed that limitations in cross-docking capabilities, a lack of inventory visibility, and inefficient use of space were constraining the company's operations. Additionally, the paper-based system lacked overall accuracy and efficiency. Challenge: The lack of a paper-based system and cross-docking capabilities was a constraint on Hibbett's aggressive growth plans. *For more details, please refer to the PDF document or feel free to contact us.*

  • Logistics and warehouse management systems

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[Warehouse Management System Case Study] Food Service Wholesaler Bidfood

Preparing for growth through supply chain optimization.

■Issue Due to changes in the market environment and the continuous growth of the business, the limitations of Bidfood's existing supply chain system infrastructure have become apparent. *For more details, please refer to the PDF document or feel free to contact us.*

  • Logistics and warehouse management systems

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Warehouse Management System SCALE Implementation Case: NYK Logistics Co., Ltd.

Yusen Logistics, improving flexibility and scalability.

■Challenges Yusen Logistics needed standardized supply chain solutions to provide consistent services to customers worldwide and to strengthen its proven global logistics service capabilities. Additionally, it sought a globally deployable technology platform that could effectively serve companies across a wide range of industries. *For more details, please refer to the PDF document or feel free to contact us.*

  • Logistics and warehouse management systems

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